What are the responsibilities and job description for the HOST position at LYRIC KITCHEN BAR?
Position: HOST
Responsibilities:
Greet guests warmly and promptly upon arrival
Manage/Take reservations and waitlists using Open table
Escort guests to their tables and provide menus
Communicate estimated wait times to guests in a friendly and accurate manner
Coordinate with servers and kitchen staff to ensure smooth table turnover
Answer incoming phone calls and provide information about the restaurant (hours, menu, directions, etc.)
Maintain cleanliness and organization at the host stand and entrance area
Monitor guest satisfaction and assist in resolving any issues when appropriate
Thank guests as they leave and invite them to return
- Place togo orders and room service orders
Minimum Qualifications: Previous customer service experience preferred but not required, Excellent communication and multitasking skills Positive attitude and team spirit, Ability to work in a fast-paced environment, Flexible availability, including nights, weekends, and holidays
Shift Hours: Morning/Afternoon/Evening shifts, weekends/holidays included
Benefits: $15.00 hourly wage. Uniforms and meals provided. Holiday and vacation pay. Health insurance and 401k. IHG Hotel Discounts. PTO.
Status: PT/FT
Salary : $15
