What are the responsibilities and job description for the Regional Customer Service Director position at Lyte Fiber, LLC?
We are committed to providing exceptional service to our customers and building a great workplace culture. As a Regional Service Delivery Manager, you will play a critical role in driving business growth and excellence in our Texas Coastal Bend Region.
Your primary responsibility will be to lead a team of professionals who deliver high-quality customer service experiences. You will work closely with cross-functional teams to ensure seamless integration of services, resolve complex issues, and implement process improvements.
Key qualifications include:
- Minimum 7 years of experience in service delivery, operations, or a related field within the telecommunications industry
- Leadership and management skills to develop, coach, and direct the performance of a team
- Strong problem-solving and analytical skills, with the ability to think critically and creatively
We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth and development.
