What are the responsibilities and job description for the Senior Systems Engineer - Enterprise IT Infrastructure position at M.C. Dean, Inc.?
M.C. Dean relies on its IT infrastructure and applications to support critical business functions and drive value to the customers. The successful candidate will join a dynamic multidiscipline team responsible for design, implementation, integration, and support of the enterprise IT infrastructure, which includes secure cloud-hosted and on-premises environments. As part of the team, the Senior Systems Engineer 's responsibilities will include (but will not be limited to) the following :
Development of detailed technical and performance specifications for mission-critical information technology solutions based on business needs, operational requirements, and constraints of diverse internal and external stakeholders.
Researching available technology options and their respective functional, performance, security, and interoperability characteristics; test and evaluate technology components;
Producing detailed system design , including network and systems infrastructure, application hosting, cloud services, and related components, integration with system monitoring and management, as well as cybersecurity capabilities; work closely with System Architect and other senior members of the technical team to drive best practices across the entirety of the enterprise IT platform;
System implementation , configuration, including extensive use of automation and Infrastructure as Code (IaC), of key solution components and associated cybersecurity controls, network infrastructure, application software, database instances, and other components;
Plan, evaluate and execute capacity optimization, updates, upgrades and other lifecycle activities associated with the solution; troubleshoot common infrastructure and application problems; provide escalation support for service availability and performance issues;
Create and maintain detailed and accurate system documentation , including design and configuration plans, design diagrams, task-oriented procedures, operations and maintenance plans, etc.
Specific qualification requirements for the position include the following :
5-7 years of progressive experience performing comparable systems engineering, implementation, and support functions
Expert knowledge of MS Windows platform and services, including Active Directory / EntraID, Group Policy Objects (GPO), strong authentication methods, conditional access policies, virtual desktop infrastructure (VDI), application deployment frameworks and components, networking, and storage services;
Advanced knowledge of secure configuration benchmarks and hands-on experience in system hardening;
Advanced knowledge and hands-on experience with MS Azure and cloud services and technologies, including compute, database, storage, network virtualization, and security services;
Advanced knowledge of scripting, Infrastructure as Code (IaC) and automation platforms, such as PowerShell, Ansible, Terraform, and related;
Thorough understanding of network infrastructure, concepts of operation, and protocols such as TCP / IP, DNS, DHCP, SNMP, Syslog, etc.
Knowledge of zero trust architecture (e.g., Zscaler) implementation, as well as working experience with network routing, switching, and firewall configuration is a plus
Working knowledge of endpoint security (e.g., Defender, Trend Micro), SIEM (e.g., Splunk, Sentinel), vulnerability scanning (e.g., Tenable Nessus / Security Center), and other systems and security management tools
General :
Demonstrated time management and organization skills while working in a fast-paced, multidiscipline team environment;
Strong analytical and problem-solving skills;
Strong communication (oral and written) skills;
Proficiency with workflow and lifecycle management systems (e.g. Atlassian Jira)
Education and Certification :
Education :
Bachelor's degree in computer science, Information Technology, or a Related Engineering Discipline
Certification :
Microsoft Certified Professional / Systems Sngineer certification is strongly desired
Security or CISSP certification is strongly desired
Other :
US Citizenship is a requirement for this position.
Abilities :
Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.
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