What are the responsibilities and job description for the Credit Representative position at M&D?
Description
M & D Distributors is a large independent distributor of diesel engine replacement parts and components. The Credit Representative works in support of the Credit Manager. This position may have a variety of responsibilities related to different areas in this department including customer service, and other related functions.
- Create and update customer accounts
- Nightly invoicing and account statements on demand
- Run AR reports and customer statements as needed.
- Contact and follow up with customers to collect on past due balances
- Reconciling accounts
- Problem solving and dispute resolution
- Review accounts and release sales orders
- Updating and maintaining accurate customer account information within system.
Requirements
- High school diploma or equivalent is required
- 2 years of commercial credit collections experience
- Strong customer service skills
- Strong computer skills with Microsoft Office
- Ability to work independently and within the team
- Excellent phone etiquette
- High level of attention to detail
- High level of organization skills
- Bilingual is a plus – Fluency in Spanish and English
- Ability to continuously repeat motions
- Must successfully complete pre-employment background and drug screening
- Fosters good coworker citizenship in the workplace
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
M&D provides equal employment opportunity to all qualified applicants and employees without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, marital status, familial status, disability, military status, and genetic information.
