What are the responsibilities and job description for the Assistant Property Manager position at M Group Residential?
Company Overview
Our mission is to serve residents with integrity, innovation, and a “Make-It-Happen” mentality, creating communities they are proud to call home.
What You’ll Do:
Leasing & Occupancy:
- Actively drive leasing efforts to achieve and maintain full occupancy across our portfolio.
- Host property tours, manage online listings, and implement innovative marketing strategies.
- Ensure accurate and timely processing of leasing applications, renewals, and agreements.
Collections & Delinquency Management:
- Take ownership of the collections process, implementing strategies to minimize delinquencies.
- Maintain professional and empathetic communication with residents to resolve overdue payments.
- Partner with legal teams to handle escalated cases, ensuring compliance with all regulations.
Resident Relations:
- Act as the primary contact for residents, addressing questions, concerns, and feedback promptly and professionally.
- Build positive, lasting relationships to foster resident satisfaction and lease renewals.
- Participate in community engagement events to enhance the living experience.
Team & Administrative Support:
- Maintain detailed records of leasing activities, payment histories, and delinquency resolutions.
- Assist the Property Manager with daily operations, stepping in as needed.
- Mentor and train leasing team members to meet and exceed performance goals.
What We’re Looking For:
- Education: High school diploma required; an associate’s or bachelor’s degree in business, real estate, or a related field is a plus.
- Experience:
- Minimum of 3 years in property management with a proven track record in leasing and collections.
- Demonstrated success in improving occupancy rates and reducing delinquencies.
- Skills & Certifications:
- Exceptional communication, negotiation, and organizational skills.
- Proficiency in property management software (e.g., Yardi, AppFolio, or similar).
- Industry certifications such as CAM or ARM preferred but not required.
Why Join M Group Residential?
- Career Growth: Opportunities to elevate your career within a supportive, team-oriented environment.
- Comprehensive Benefits: Competitive salary, performance-based bonuses, health, dental, and vision insurance, and professional development support, including NAA certifications like CALP, CAM, and CAMT.
- Dynamic Culture: A collaborative team that values integrity, innovation, and excellence.
- Community Impact: Be part of a mission-driven company recognized for creating positive change in the communities we serve.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Evenings as needed
- Monday to Friday
- Weekends as needed
Experience:
- Resman Property Management Software: 1 year (Required)
- Property Management: 4 years (Required)
Language:
- Spanish (Required)
Ability to Relocate:
- Saginaw, TX 76179: Relocate before starting work (Required)
Work Location: In person
