Parts & Service Advisor

M.H. Eby, Inc., a leading manufacturer of aluminum trailers & truck bodies, is looking to add a Parts & Service Advisor to our Seymour facility.

Celebrating our 87th year in business!

M.H. EBY, Inc. is a third-generation family-owned company established in 1938. Headquartered in Lancaster County, Pennsylvania, with additional locations spanning from Ohio to Montana, Eby specializes in designing and building aluminum transportation equipment, including Livestock, Grain, and Equipment trailers, as well as a full line of truck bodies. Our commitment to comprehensive service and parts ensures we support our customers at every stage.

At M.H. EBY, Inc., we foster a culture that rewards initiative, hard work, and teamwork. Join our dynamic team and grow your career with us.

Monday - Friday: 7:30am - 5:00pm

Benefits

• 401K & Profit Sharing Plan
• Paid Time Off after 90 days
• Paid Holidays
• Medical and Dental insurance
• Life Insurance
• Short Term Disability insurance
  
  

The Parts & Service Advisor will perform all functions needed in the Parts Department while supporting the Service Manager with administrative tasks.

Essential Duties And Responsibilities

• Effectively comply with all company safety standards;
• Serve as the first point of contact for walk-in customers for Parts and Service.
• Handle Parts & Service phone inquiries efficiently.
• Manage the full parts sales process, from initiation to completion, including processing transactions and payments.
• Assist service with parts pricing for service repair quotes.
• Process UPS shipment requests and create bills of lading for freight shipments.
• Assist in daily service department activities as needed.
• Oversee inter-company parts transfers for your location.
• Assist with the creation of sales orders and jobs pertaining to service.
• Assist with locating parts & parts pricing for service repair estimates and service jobs.
• Assist the service shop manager in scheduling external services, sales preparations, and body mounts to ensure timely completion.
• Maintain organization and cleanliness of the parts room, storage areas, and outside lot.
• Perform regular cycle counts of parts inventory.
• Assist with loading and unloading freight shipments as required.
• Receive purchased and transferred parts, verify packing slips, record into Epicor system, label, and organize parts in designated storage areas.
• Complete other duties assigned by management.
  
  

Prior experience in relatable work is preferred but not a requirement, however candidates with a great attitude and a willingness to work are a must.

• All applicants will be considered.
• Must be at least 18 years of age and legal to work in the USA.
• Potential hires must pass a physical and drug screen before starting employment.
  
  

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