What are the responsibilities and job description for the Admission Financial Representative - Lakes Specialty Clinic position at M Health Fairview?
Overview
M Health Fairview has an immediate opening for an Admission Financial Representative at the M Health Fairview Wyoming Clinic.
This is a 1.0 FTE full time (80 hours per two week pay period), benefits-eligible opening.
Tentative Schedule (subject to change based on clinic needs):
Monday 7AM to 4:15PM
Tuesday 7:45AM to 4:15PM
Wednesday 7AM to 3PM
Thursday 7:45AM to 4:15PM
Friday 7:45AM to 4PM
This is an SEIU Local 113 Union role.
Responsibilities/Job Description
The Admission Financial Representative is responsible for completing the financial clearance process within patient access which includes scheduling and registration activities. Individuals in this role are expected to demonstrate behaviors that create a welcoming environment and deliver an exceptional experience to patients, families and other customers. The Admission Financial Representative (AFR) must be able to articulate information in a manner that ensures patients, guarantors and family members have clear expectations and understand their financial responsibilities. The job expectations for the AFR role includes, but is not limited to the following:
- Provide scheduling and registration support for patients.
- Deliver an exceptional customer service experience to patients, families and other customers through consistently demonstrating Fairview behaviors.
- Manage daily worklists and resolve assigned tasks in a timely and efficient manner.
- Adhere to all compliance and regulatory requirements.
- Consistently demonstrate the Fairview Commitments related to Respect to People and Continuous Improvement.
Qualifications
Required Qualifications
- 1 years of customer service experience.
- 1 years of applicable computer knowledge and skills.
Preferred Qualifications
- High School Diploma, GED, or Post-Secondary Education
- Previous experience in a clinical setting with registration experience
