What are the responsibilities and job description for the Health Unit Coordinator- Oncology position at M Health Fairview?
Overview
Fairview is looking for a HUC at St. John’s Hospital in Maplewood, MN, who is interested in working casual hours . Health Unit Coordinators are part of a dynamic care team including Providers, RN's, Nursing Assistants and Department Leaders, creating an atmosphere of hospitality and efficiency. Utilizing EPIC, the Health Unit Coordinator plays a critical role in the coordination of information ensuring an optimal patient visitor experience.
St. John’s Hospital provides offers a warm, inviting atmosphere and caring, personal staff. State of the art technology, combined with the expertise of our specialists, nurses and staff, contribute to our innovative healing environment and compassionate health care delivery. We are committed to providing superior health care to our growing community. Our 184 bed facility offers a wide variety of diagnostic and therapeutic services.
Responsibilities/Job Description
- Maintains the patient shadow chart (paper records) in appropriate functional order as indicated in hospital and unit policy.
- Sends shadow chart to HIM when patient is discharged
- Monitors and enters information on the patient status board as needed and appropriate.
- Performs census management activities for admission arrivals, transfers and discharge
- Communicates effectively with patient/family, the interdependent team and other disciplines regarding the care of the patient
- Achieves customer service excellence by understanding and supporting the needs of all internal and external customers (patients, families, frontline staff and physicians/LIP's)
- Supports holistic nursing theory based on Watson's theory of caring aligning with the practice standards of the American Holistic Nurses' Association and the HealthEast nursing patient care model (Professional Partnership Model) in order to achieve the HealthEast nursing vision
- Supports the unit by trouble shooting technology concerns as issues arise
- Coordinates information to facilitate care progession of patients, making sure all discharge information is assembled for discharge to home or transfers to skill nursing facilties, TCUs, etc
- Works with clinics, hospitals, and other agencies to obtain patient records as needed for ongoing care within HealthEast facilities.
- Supports and helps facilitate patient signup of MyChart
- For some departments, HUCs will obtain information to conduct registration of patients, updates patient demographic and health insurance information, and verifies insurance eligibility, as appropriate/needed by site location according to established registration standards
- Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards
- Actively participates in creating and implementing improvements
- Performs other responsbilities as needed/assigned
Qualifications
Required Qualifications:
- 1 to 3 years office experience required, preferably in a health care setting
Preferred Qualifications:
- Unit coordinator course preferred
Other Required Skills:
- Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task
- Computer Skills Basic: Ability to use a computer and applications that are associated with performing basic work tasks (navigate in Windows, Outlook, etc)
- Interpersonal Communication: Skilled in developing effective rapport with customers, co-workers, or families, actively listening to develop a positive connection
- Office Skills: Knowledge and application of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
- Organization: Effective management of projects, deadlines, and work load prioritizing; putting things together in an orderly and functional whole
- Problem Solving: Identifies problems; determines accuracy and relevance of information; utilizes appropriate tools and staff resources along with sound judgment to generate and evaluate alternatives, and to make recommendations
- Safety Testing and Practices: Knowledge and application of safety practices, fire and disaster policies and procedures; safety testing, performance verification, and operations procedures for various types of equipment
