What are the responsibilities and job description for the Parts Counter Sales position at M & K Truck Centers?
Join our team as a Parts Counter Salesperson, where you'll be integral in delivering top-notch customer service and managing the sale and distribution of heavy-duty truck parts. Your expertise in parts counter sales will ensure customers receive the right solutions for their needs.
Key Responsibilities:
- Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.
- Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.
- Efficiently process telephone orders for Mack and Volvo truck parts.
- Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.
- Handle payments and obtain credit authorizations as necessary.
- Conduct regular inventory checks to maintain accurate stock levels in the parts counter.
- Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.
- Inspect returned parts for defects and facilitate exchanges or refunds as needed.
- Organize and label parts in the warehouse according to established systems for easy retrieval.
- Catalog and categorize parts to ensure proper placement on the stock shelves.
Qualifications:
- Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts.
- Experience with Volvo, Mack Isuzu, Hino parts is a plus
- Familiarity with CDK software is a plus.
- Strong ability to read and comprehend instructions and information.
- Excellent communication skills to assist customers effectively at the parts counter.
- Willingness to learn the dealership’s computer system through training.
- Maintain a professional appearance and demeanor.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and dynamic work environment.
Ready to Join Us?If you’re interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey!
For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.
Job Type: Full-time
Pay: $23.00 - $29.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Parts Counter Sales: 3 years (Required)
- Commercial Truck Parts: 2 years (Required)
Work Location: In person
Salary : $23 - $29
