What are the responsibilities and job description for the Operations Manager 2nd shift position at M.R. Williams, Inc?
Description
Position Summary
M.R. Williams, Inc. is a family-owned business where convenience distribution is done differently. Established in 1976, M.R. Williams, Inc. has evolved throughout the years, partnering with the convenience store channel to provide not only products and customer service but technological solutions unlike any other. Our employees understand their purpose is to make every decision by first asking how it will impact the customer. We take pride in understanding our customers’ needs while providing solutions through our selfless service and our continuous search for improvements. We are excited to find added talent that believes in our customers like we do.
Responsibilities
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use it to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase the quality of customer service
- Other duties as assigned by management.
Requirements
Education, Experience and Skills Required
- Proven work experience as an operations manager or similar role
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
