Marketing Administrator - Sports Partnership

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

POSITION SUMMARY

• The Marketing Administrator - Sports Partnerships will serve as the main contact at M Resort for the activation and execution of events on/off property with our sports franchise partners. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Ensures all elements of partner contracts are tracked and fulfilled in a timely manner.
• Maintains and nurtures relationships with personnel from our sports partners to ensure M Resort is maximizing the value of these contracts and partnerships.
• Acts as liaison between property personnel and partners ensuring communication is provided as needed.
• Maintains ticket counts and ensures proper tracking of ticket inventory.
• Works closely with property leaders to schedule on property events for sports partners.
• Assists with the coordination of transportation for off-site marketing events to ensure M guests are safely and efficiently picked up/dropped off at stadium, arena and other venues.
• Communicates the forecasts and results of sponsored events to leadership.
• Provides superior level of guest service.
• Available to meet and greet premium customers while they are visiting the property to attend a game or sports partnership-related event.
• Excellent interpersonal, communication, team building, and problem-solving skills required.
• Must be able to make sound complimentary decisions based on tracked customer play.
• Maintains a running report of event status and availability.
• Provides support for marketing events which may include creation of newsletters and collateral, creation of monthly production reporting and other key performance indicators (KPI’s).
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. 
• Ensures compliance with all regulatory requirements within area of responsibility and reporting potential issues to management.
• This position may require travel
• Keeps work area clean and free of safety hazards, debris and litter.
• Performs all job duties in a safe and responsible manner.
• Maintains strict confidentiality in all departmental and company matters.
• Perform other duties as assigned.

BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Bachelor’s degree in marketing, finance, sports management or related area; or equivalent combination of education and experience.
• Minimum two (2) years of related experience required, preferably in Casino or Sports Marketing.
• Excellent organizational, verbal, written, and interpersonal skills.
• Technical proficiency & knowledge in MS Office (Word, Excel & Outlook). Salesforce experience a plus.
• Strong client interface and presentation skills preferred.
• Ability to follow verbal and written direction and drive toward results.

• Must be able and willing to work any shift and long hours when necessary to include working evenings, weekends, and holidays.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Strong understanding of gaming industry, special events and entertainment related activities helpful.
• Independently initiates, follows up, and completes assignments on time and on budget.
• Ability to interface professionally with casino customers, business contacts and internal departments.
• Ability to maintain confidentiality and use good judgment and tact.

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear.

Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.

Employee will be exposed to an environment containing unrestricted second-hand tobacco smoke.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer