Sales Operations Coordinator

We are currently searching for a Sales Support Administrator for a direct position with our customer in Novi, MI. This position will report to the Director of Sales, and will support the Sales Department and Executives, as well as perform various functions within the Sales, Estimating, Program Management, and Engineering departments.

Proposal Creation

• Coordinate the preparation, review, and submission of proposals.
• Maintain Salesforce with past proposals, templates, and supporting documentation for future use.

Documentation and Compliance

• Maintain accurate records of contracts, proposals, and associated documentation.
• Support internal audits by providing documentation and ensuring adherence to quality management standards.
• Develop and implement processes to streamline proposal and contract workflows.
• Develop proposal standards, guidelines, templates in coordination with Sales Director and Legal Department.
• Executive secretarial and clerical responsibilities.
• Receive, forward, and respond to phone calls from domestic and foreign partners or clients.
• Manage Order intake documentation.
• Prepare Power Point presentations, Excel charts and spreadsheets, and Visio flowcharts.
• Schedule meetings and maintain calendars.
• Monitor Salesforce records and generate reports.

Qualifications:

• Proficiency in Japanese language - verbal/written skills (preferred).
• Computer literate, with proficiency in all MS office applications.
• Fluent in Salesforce and SAP.
• Sensitive to cultural and language differences, cultural habit differences, and cultural belief differences.

Education and Experience

• 3 years of experience in sales administration, contract administration, proposal management, or a related role.
• Strong understanding of contractual terms and legal frameworks.
• Exceptional organizational and time-management skills.
• Proficiency in Microsoft Office Suite, Salesforce, SAP and document management systems.