Demo

Patient Care Coordinator

M3 Physical Therapy
West Hills, CA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 4/17/2025

PLEASE READ ALL OF JOB POST TO APPLY CORRECTLY - URGENTLY HIRING

Patient Care Coordinator in an Awesome Environment!

Hello there! Thanks for checking us out.

You are a hard-working, friendly person who enjoys helping others.

You love being part of a team that actually collaborates and works together to achieve success for our patients.

Your motivation to learn and grow, both personally and professionally, comes from within.

And while you are quite organized, you are not afraid to think outside the box and come up with new solutions and embrace new ways of doing things.

And we’re guessing that you like balancing 5 spinning bowls and 8 spinning plates.

If this describes you to a tee, then please keep reading.

At M3PT our patients’ whole body health is our whole purpose. And we are growing our team with people who are inspired by this purpose.

Our patients are our number #1 priority, truly, and we strive to provide a caring environment and treatment plans that are individualized to each patient's needs. Because they really are our first priority, we make decisions that put our patients first and sometimes aren’t the simplest or most efficient for us.

We work closely with a supportive group of referring physicians to get the best outcomes for our mutual patients. That means collaborating and communicating with them and their teams.

Following are our Core Values and they underpin our culture. We tell Core Values Stories at our 1 on 1 meetings, use them in our hiring and review processes, and they are a key component in your job description.

  • Work as a team - make each other's lives easier
  • Embrace change to achieve a better....
  • Be honest and transparent
  • Make everyone you interact with feel significant
  • Deliver your best in every situation
  • Strive for a healthy body and a peaceful Mind

Imagine working with a group of people who embody these values in their actions and behaviors every day.

Patient Care Coordinator Job Responsibilities:

  • Scheduling New Patients
  • Collecting Patient Payments at time of visit
  • Answering phones and routing when needed
  • Scheduling patient follow ups appointments
  • Making reminder calls and sending texts
  • Calling Doctors’ offices to collect patient documents
  • Getting Patient Authorizations
  • Ensuring Patient related paperwork is complete
  • Communicating any issues that arise
  • Occasionally help with modality set ups (hot / cold packs / electric stem)
  • Entering data in the EMR*, Google Drive, Excel, Word and other programs
  • Communicating with billing liaison on patient insurances / PT benefits
  • Communicating with the Aides and Therapists on any patient related topics
  • Other miscellaneous tasks related to help our patients and the team

*EMR - Electronic Medical Records system

If you’re liking this position so far, we’ve got a few questions for you on our pre-interview questionnaire -- Form Link: https://forms.gle/vJVngQ9vDBNrGgx69

Make sure to send us your resume after completing the questionnaire. Please address it to Amanda at Careers@ m3pt.com (REMOVE SPACE AFTER @)

In the subject line please enter your last name, first name - PCC Opening.

We’d appreciate you including the date you submitted your questionnaire and a good time to call you in your email, as the next step in our process is a 5–10-minute phone call where we get to know you a little more. And we’d like to know when it works for you.

Thank you!

We look forward to getting to know more about you.

- The team at M3PT

Job Type: Part-time

Pay: From $17.50 per hour

Benefits:

  • Gym membership
  • Paid training

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends
  • Split shift

Experience:

  • Customer service: 1 year (Required)

Ability to Relocate:

  • West Hills, CA 91307: Relocate before starting work (Required)

Work Location: In person

Salary : $18

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