What are the responsibilities and job description for the Account Manager- KY position at M3 Technology Group?
Job Details
Description
Location - Northern Kentucky - Louisville/Covington/Lexington
Company Description:
At M3 Technology Group, we help industry leading organizations connect their teams and customers so they can communicate, defend, save, and educate without technology getting in the way. With our 20-year history and award-winning track record, we are a trusted technology solutions partner.
M3s Core Values:
•Teamwork
•Excellence
•Alignment
•Making a difference
M3’s core values define who we are and how we conduct ourselves as we work together to achieve our purpose. They reflect our culture and commitment to honor our longstanding history of excellence while preparing ourselves to compete in the future.
Position Overview:
We are looking for a proactive Account Manager with proven prospecting and business development skills to join our team. Responsibilities include identifying sales opportunities for AV system integration and managed services within data centers and commercial spaces. Key verticals include corporate, educational, medical, and municipal markets across the Southeastern United States. As an Account Manager you will act as a primary point of contact for clients. You will build long-lasting, mutually beneficial relationships with key client contacts, always striving to add value and find the best solutions for the client’s needs. A successful Account Manager will retain business, cross-sell additional solutions/services and ensure complete customer satisfaction. The ideal candidate must utilize a consultative, solution-based sales approach, complete all required administrative work in a timely fashion and follow established sales processes.
To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, adaptable, and organized with the ability to build rapport with clients.
Primary Essential Job Duties:
Sales Leadership & Strategy
- Demonstrate value and strategic selling principles encompassing prospecting, needs analysis, pipeline development, deal management, milestone attainment and closing prowess
- Communicate and articulate the value of M3 Technology Groups’ products and services with the ability to negotiate favorable terms
- Develop and implement efficient, effective business plans and market strategies with the Sales leadership to identify and close sales opportunities
- Achieve or exceed monthly and annual sales goals
- Follow industry trends and new technologies for professional growth and education
Customer Relationship Management
- Manage your schedule. Excellent time management skills and the ability to independently use judgment to prioritize and plan are critical
- Possess strong inter-personal communication and relationship skills, specifically relating to stress management, customer management, and conflict resolution
- Cultivate new business; establish and develop business relationships leading to design/bid opportunities; You will also be cold calling and following up on company generated lead
- Continually build a network and develop additional sales channel contacts; this may include participation in seminars and trade shows at the local and national level
Sales Reporting & Analysis
- Develop and deliver accurate and timely technical sales proposals which employ M3 brand standards for services presentation
- Responsible for inputting and ensuring accurate data within CRM database
Collaboration & Cross-functional Communications
- Collaborate with cross functional teams to ensure that systems are configured to customer requirements and specifications
- Foster collaborative working relationships with sales, service, marketing, product development and field resources
- Participate and actively contribute to sales meetings, training seminars, and coaching activities, as requested by the sales manager
- Other duties as assigned
This is not meant to be an exhaustive list. There will be other duties as assigned.
Qualifications
Required Skills and Abilities:
- Strategic, consultative, and/or solutions-oriented sales experience with both C-level executives and end-users is a plus
- Exceptional oral and written communication and presentations skills
- Excellent active listening skills
- Consistent track record of owning goals and surpassing them
- Ability to interpret customers’ business needs and match the appropriate solutions
- Self-motivated and appreciates a team environment
- Prior commercial AV system sales experience (video conferencing, digital signage, distributed video/sound, presentation systems) is a plus
- Work cooperatively with others and foster a strong team first mentality
- Regular and predictable attendance as scheduled
Education and Experience:
- 3-5 years of demonstrated exceptional sales experience
- Bachelor’s degree in related discipline preferred
- Valid driver’s license with appropriate driving record
Physical Requirements
- Ability to pass drug screen and background check
- Travel to include vehicle and air transport beyond the market area