Project Manager

Key Responsibilities:

• Client Communication & Responsiveness:
• Serve as the primary point of contact for all building services needs for assigned clients.
• Ensure prompt and professional communication with clients via text, email, phone, and other channels.
• Project & Work Order Solutions:
• Provide solutions, suggestions, and pricing for projects and work orders.
• Conduct property visits and in-person client meetings when necessary to assess project requirements effectively.
• Job Scope Creation:
• Develop detailed job descriptions that clearly explain the work to be executed for both clients and internal staff.
• Work Order Management:
• Utilize company work order management software to create accurate work orders, including:
• Scheduling requirements
• Materials needed
• Estimated labor hours
• Site locations and access details
• Ensure work orders capture all necessary information for successful scheduling and execution by internal operations and front-line staff.
• Client Follow-Up & Customer Service:
• Maintain consistent follow-up and communication with clients regarding:
• Estimate status
• Project progress
• Completion reports
• Quality concerns and resolutions
• Demonstrate strong customer service skills and professionalism at all times.
• Active Project Oversight:
• Oversee ongoing projects on assigned properties.
• Coordinate and communicate with internal operations and support front-line staff as needed.

Qualifications:

• Knowledge of building trades is preferred (Carpentry, Electrical, Plumbing, Masonry, Painting, Concrete, Flooring). Not all are required.
• Strong customer service mindset and ability to build positive client relationships.
• Excellent time management skills with the ability to prioritize tasks effectively.
• Proven project management capabilities.
• Ability to thrive in a fast-paced, reactionary environment based on client needs.
• Solutions-oriented and results-driven approach.
• Proficiency in Microsoft Outlook, Excel, and Word is required. Experience with OneNote and SharePoint is a plus.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $70,000 - $80,000