What are the responsibilities and job description for the Collision and Paint Estimator position at Maaco Collision Repair and Paint, LLC?
Sales Manager/Estimator Skills:
- Generate and capture sales leads
- Working to attain daily, weekly, monthly, and yearly sales objectives of the center as defined by management
- Conduct a full inspection of the vehicle
- Record any damage discovered within the vehicle, such as dents, broken glass or mechanical issues
- Determine an estimate for repair costs based on the total amount of damage and the type of damage
- Calculate how much of the repairs the insurance policy covers
- Discuss repair options with the customer
- Explain to customers how they determined the total repair costs
- Order and process parts per the repair guidelines
- Review repair orders with technicians as necessary
- Managing vehicles intake check-in; ascertaining paint formulas, ensuring it accompanies the Repair Order, and marking vehicles and repair orders clearly to assure accurate and complete communication with shop staff
- Analyze collision and/or paint damaged vehicles to create a repair plan and cost
- Assist the GM in overseeing the day to day operations of the front office and the shop
- Update customers on the repair status of their vehicle with frequent and accurate information
- Working collaboratively with Production staff to achieve efficiency and quality standards
Sales Manager/Estimator Requirements:
- Customer service focused
- I-Car Certification is a plus
- Outstanding communication skills
- Self-driven with a desire to earn money based on performance
- Experience with CCC1 and like estimating programs preferable
- Establishes and maintains good working relationships with customers
- Ability to autonomously multitask, prioritize and complete duties in a timely manner
