What are the responsibilities and job description for the Paint Line Technician position at Maaco Collision Repair & Auto Painting?
DESCRIPTION: In Baytown, Texas, we are seeking the right candidate with high energy,a good work ethic,and capable of working with others as a team. All you need is a sense of urgency, good people skills, ability to adapt and learn, and you will do well.
ABOUT THE COMPANY: Maaco Franchising, Inc. is a large network of independently owned and operated stores. Word-of-mouth from 16 million satisfied clients continues to grow Maaco's reputation and our warranties are honored at all locations coast to coast. These days, many people pay for collision repairs out of their own pocket. Deductions are getting higher. Maaco's turnaround is nearly 25% faster and typically costs 33% less than independent auto body shops. Our dedicated in/out scheduling and production management methods ensure cars don't wait.
REQUIREMENTS: Ensure a positive customer experience. Prepare damage repair estimates by comparing and evaluating different repair methodologies. Review factual information, interview insured's and compare facts to ensure only claim-related damages are listed. Advising customers of the repair plan after various possibilities have been considered. Negotiate repair methodology and cost with insurance personnel based upon your evaluation and interpretation of all repair options. Use independent and discretionary decision-making ability on behalf of the insurance company to determine what damages should be included and paid for even though in some cases the customer will not have the vehicle repaired at Maaco. Review repair orders with technicians as necessary. Verify repair order authorization and required payments. Use judgment in negotiating customer pay repairs and offer incentives as deemed appropriate. Monitor and follow-up on all customer "no shows". Use independent and discretionary judgment to negotiate the cost of up-sell items with customers. Proactively communicate with customers regularly. Order and process parts per the repair order. Prepare and approve repair order supplements with technicians with the discretionary authority to accept or deny items relating to the supplement. Directly responsible for repair center profitability as a result of proper job costing and posting the sale of each file. Handle customer disputes using discretion to offer concessions leading to final dispute resolution. Perform a final quality control check of the vehicle and the administration before delivery. Require to comply with all safety programs and wear protective equipment provided. All other duties assigned*
QUALIFICATIONS: 2 years of experience, valid driver's license, high productivity while maintaining high-quality work, ability to work well with other co-workers, detail-oriented ability, and ability to understand manufacturer's specifications.
Job Type: Full-time
Pay: $10.00 - $16.50 per hour
Expected hours: No less than 40 per week
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Experience:
- Auto body repair: 2 years (Preferred)
Work Location: In person
Salary : $10 - $17
