What are the responsibilities and job description for the SAO IT Support Specialist position at Maayu?
The IT Support Specialist will work within the State Accounting Office to provide technical support to end users, ensuring proper functioning of equipment and applications, and addressing hardware, software, and network issues. The role involves coordinating with service providers, managing network accounts, and ensuring cybersecurity measures. The position requires a high school diploma or GED and six months of relevant experience, with a preference for candidates with a technical degree or certifications like CompTIA A . Responsibilities : Provide technical support to end users for hardware and software issues.Coordinate with service providers to resolve recurring issues.Manage and secure end-user devices and accounts.Conduct system maintenance and software updates.Participate in service rollout and modification.Manage network accounts and perform access reviews.