Service Technician - Relocate to San Antonio

Mac Haik’s Southway Ford is looking for qualified Automotive Service Technicians who can get the work out. Between building a brand-new fleet shop, alongside of unprecedented growth, we are needing to add to our service technician team. Working for Mac Haik in the city of San Antonio has great benefits in itself. Reasons to move to San Antonio: The Hub of Central Texas, NO State Income Taxes, Affordable cost of living, 30 minutes from the hill country, a Vibrant Culture and the Famous Riverwalk, only an hour from Austin, and two hours to the Gulf of Mexico. Mac Haik offers a great culture, competitive pay, 3 weeks paid time off, and low-cost health insurance. We are also willing to assist in your moving expenses to make your transition to our team that much easier! What are you waiting for?

Essential Duties and Responsibilities

• Perform vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
• Diagnose cause of malfunction and repair; determine any additional needed repairs.
• Maintain and develop technical knowledge of vehicle systems including, but not limited to: drivability, electrical, major engine mechanical, A/C, brakes, suspension, transmission, OBD-II and general vehicle maintenance systems.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Notify service advisor immediately if additional repair is required or not needed.
• Notify service advisor immediately if repairs can’t be completed within time promised.
• Document all work performed on the RO including recording cause of failure.
• Maintain the highest possible standards of workmanship; perform quality checks.
• Road-test vehicles when required or refer to the test technician.
• Supervise work of any apprentice technicians as assigned.
• Ensure that customers’ cars are kept clean and are only driven for business purpose.
• Keep shop area neat, clean; must account for all dealership-owned tools at all times.
• Stay current in the latest diagnostic methods and service techniques across a number of brands; stay informed of latest bulletins, service manuals and other service publications.
• Participate in service training activities; attend factory-sponsored training classes.
• Communicate regularly with service advisor/dispatcher to confirm repair order information and diagnostic information.
• Meet customer service standards by achieving ‘above district’ customer service information “CSI” scores.
• Follow established safety protocols; report any shop equipment in improper working condition; immediately report safety incidents.
• Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know.
• Safeguard dealership assets and customer data.
• Complete required training assigned through the company training portal.
• Adhere to consistent and reliable work schedule.
• Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent
• Graduate of mechanical vocational trade school or equivalent experience required
• ASE certification strongly preferred
• Valid driver’s license and acceptable driving record
• Successful completion of pre-employment screening
• Authorization to work in the USA

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• ASE Certification (Required)

Work Location: In person

Salary : $100,000