What are the responsibilities and job description for the Administrative Assistant position at Mac's List?
JOB TITLE : Administrative Assistant
REPORTS TO : Executive Team
Supports : Executive Team
Salary : $56,000
NATURE AND SCOPE OF JOB :
The Administrative assistant will be supporting the executive team in completing any assigned administrative tasks. They will set the tone for our office culture and customer service. They may assist with confidential and sensitive information.
RESPONSIBILITIES :
Meeting and Greeting clients, DSPs, and any other visitors for executive team.
Answering and forwarding calls
Sorting and distributing mail / deliveries.
Record all communications for any team meetings present in
Maintain all trackers that have been delegated to position.
Record all communication in DSPC Portal
Maintain executive calendars.
Maintain open internal positions.
Filing
Any other tasks assigned by the executive team.
QUALIFICATIONS :
2 years of administrative work experience
Pass Federal Background check
An Understanding of the I / DD Industry
Calm and patient demeaner when applicable
Demonstrated ability to coach others
Well spoken
Good Writing skills
Excellent administrative skills both written and verbal
Professionalism to work along side the executive team
JOB FUNCTIONS :
Always conduct themselves in a professional manner
Promote highest level of respect and kindness to our DSPs & clients / families
Participant in team meetings
Monitor and respond to all communications in a timely manner
Work collaboratively with their team and brainstorm solutions
Produce / Submit telecommute report when applicable
Bring all escalated issues to supervisor before making decisions that would be outside our standard operating procedures.
Attend company functions and greet clients
Abide by HIPAA rules and regulations
Keep and maintain notes on all meetings held
Adhere to all policies and procedures as outlined by DSPC management team
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