What are the responsibilities and job description for the Quality Assurance Coordinator position at Mac's List?

Kinship House is actively seeking a part-time (.5 FTE) Quality Assurance Coordinator to join our team of committed, dynamic individuals!

Kinship House is a regional non-profit outpatient mental health provider addressing the mental health needs of the most vulnerable children in our local child welfare system.

Mission Statement : Kinship House provides therapy and advocacy for children experiencing foster care and adoption. We support them as they work through trauma, connect with safe adults, and build stable futures.

Kinship House offers our employees a positive, supportive work environment that includes :

Respect for work-life balance with flexibility in managing your daily schedule
An emphasis on teamwork, leadership, and collaboration at all levels
An organizational culture that places a high emphasis on equity, diversity, and inclusion
Generous PTO program
Team commitment to helping children & families
28 years of program success

Salary : $21.63 - $24.02 per hour, commensurate with skill and experience

Benefits : Kinship House has a strong benefits package including generous paid time off, employer-funded life and disability plan, partial employer-funded medical and dental coverage, Simple IRA retirement option with employer match, employee assistance plan, and employee-funded Aflac policy options

Position Overview : The Quality Assurance Coordinator at Kinship House works closely with the Clinical Director, as this position’s primary focus is developing, coordinating and managing quality assurance / utilization and regulatory compliance functions for the clinical team. The Quality Assurance Coordinator will provide administrative support to the Clinical Director and other clinical team members as assigned.

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.

Duties / Responsibilities :

Manage ongoing Quality Assurance with oversight from the Clinical Director, including the co-facilitation of triannual quality assurance reviews of clinical charts

Engage in proactive, regular review of internal systems to identify opportunities for improvement

Lead coordinator for site certification through OHA

In collaboration with the Clinical Director, monitors and ensures program service quality through :

Gathering and assessing client demographics and outcome data (MOTS, ACORN, etc.)

Ongoing review of current clinical documentation forms and subsequent updating as needed

Inventory and update assessment tools in collaboration with the Clinical Director

Maintain an understanding of clinical record guidelines and support the maintenance of accurate records, files, and program forms

Adhere to HIPAA & APA Code of Ethics Requirements

Attends internal / external meetings as required / needed

Provides administrative support as needed to the Clinical Director and back up support to Intake Coordinator, including cross training on intake assignment process

Perform other duties as assigned

Required Skills / Abilities :

Willingness to complete special assignments as needed

Ability to work both collaboratively and independently

Ability to handle multiple projects simultaneously

Strong verbal & written communication skills

Strong organizational skills & ability to track and meet deadlines

Sound independent judgment & collaboration skills

Preferred Skills / Abilities :

Familiarity with OARS, HIPAA, APA Code of Ethics

Familiarity with Medicaid documentation

Knowledge of typical procedures and workflows in a community mental health setting

Systems understanding of foster-care, adoption, reunification and other child welfare and related court practices

Education and Experience :

A Qualified Mental Health Associate is preferred (QMHA).

Two years’ experience in administrative coordination in a healthcare setting is preferred

Proficiency in computer hardware and software at a level to effectively perform the job functions including intermediate database skills

Ability to interpret the OARs and other regulatory mandates

Salary : $22 - $24

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