What are the responsibilities and job description for the Customer Service position at Macadoodles Osage Beach?
Macadoodles Osage Beach
Customer Service (Wine Room)
Shifts available: Mid Shift (10AM-6PM) and Evening Shift (1PM-9PM)
If you enjoy interacting with others and learning about new things, this could be the perfect
position for you. This position is a great fit for people who enjoy helping customers have a
positive experience and that have a passion for wines (or would like to!). It is a friendly, warm
atmosphere where one can learn a lot and will always have something to do. The ideal
candidate will be someone who is friendly, organized and able to handle a fast-paced
environment.
Job Duties:
● Stocking and merchandising shelves with wine and related products.
● Greeting customers and assisting them when necessary.
● Keeping the back room organized throughout the day.
● Providing tastings to customers.
● Completing other tasks assigned by the Wine Manager/Assistant Manager.
Job Criteria:
● Must be able to lift and maneuver cases of wine, stock shelves, use a step ladder and be
comfortable standing and/or in motion for prolonged periods of time.
● Must have a basic understanding of wine and a willingness to learn more.
● Must be punctual and maintain a clean appearance.
● Must be able to interact with a variety of different customers and provide excellent
customer service.
● Must be 21 years of age or older.
● Previous experience in retail/customer service is a plus.
