What are the responsibilities and job description for the Technician - Rental Services position at MacAllister Machinery?
Description
Position Summary
Position duties include but are not limited to performing mechanical services on equipment both new and rentals for the Service Department at job sites or in the shop.
Responsibilities
- Diagnoses and repairs equipment in the shop or at customer sites including rebuilding of components, a complete rebuild or any part thereof.
- Initiates and / or completes all associated paperwork for the service and / or repair, including writing the service report and recording time technician(s) spent repairing and / or servicing equipment, parts charged and returned, serial number, type of equipment, etc.
- Maintains customer satisfaction by understanding the customers’ needs and time constraints and attempting to complete scheduled repairs and services safely and within those constraints while providing superior quality to meet and / or exceed the customer’s needs.
- Maintains company issued vehicles, equipment, tools, work areas, etc. by keeping them in good working order, clean, professional in appearance, and up to date with suggested maintenance.
- Performs related duties as required such as maintaining the safety and housekeeping associated with the work site.
- Equipment should be cleaned, greased, all fluid levels checked and be in proper operation condition before being placed on the ready line.
- Internal shop repair orders are to be completed on each piece of equipment as work is performed.
- All service calls are to be performed in a timely and efficient manner as directed by the shop lead and coordinators.
- The shop deadline, service line, and equipment staging areas are to be kept clean, organized, and professional in appearance.
- Adheres to manager’s and lead mechanic’s directions regarding all repairs and service calls.
- Properly tags all equipment prior to placing in the ready line.
- Storage of equipment / vehicles in appropriate manner when not in use to prevent property damage.
- Completes all special assignments or projects from the manager on a timely basis.
Qualifications
Required :
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
