What are the responsibilities and job description for the Customer Service Specialist position at MacArthur Co?
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About Our Company:
MacArthur Co. has been a trusted provider of building materials for over 100 years.
We're proud of our rich history and commitment to delivering exceptional service to our customers.
Job Requirements:
To be successful in this role, you'll need to possess excellent communication skills, be able to work effectively in a team environment, and have a passion for building strong relationships with customers.
You'll also need to be detail-oriented, organized, and able to prioritize tasks effectively.
- EXCELLENT COMMUNICATION SKILLS ARE REQUIRED FOR THIS ROLE
- ABE TO WORK EFFECTIVELY IN A TEAM ENVIRONMENT
- PASSIONATE ABOUT BUILDING STRONG RELATIONSHIPS WITH CUSTOMERS
- DETAIL-ORIENTED AND ORGANIZED
- ABILITY TO PRIORITIZE TASKS EFFECTIVELY
- REQUIRED TO WORK WITH EXCELLENCE MICROSOFT OFFICE SUITE (EXCEL, OUTLOOK, WORD)
- IDEAL CANDIDATES HAVE A FEW YEARS OF INSIDE SALES & CUSTOMER SERVICE EXPERIENCE
- ROOFING, MECHANICAL, INDUSTRIAL, HVAC, AND SIDING PRODUCT KNOWLEDGE, AND EXPERIENCE PREFERRED
- STRONG COMMUNICATION SKILLS ARE ESSENTIAL
- EXPERIENCE IN THE CONSTRUCTION INDUSTRY HELPFUL
- TEAM PLAYER WHO ISN'T AFRAID OF LEADING
- WILLING TO JUMP IN AND ROLL UP YOUR SLEEVES TO HELP OUT WHEN NECESSARY
- PERSUASIVE TEACHING STYLE TO COMMUNICATE THE COMPANY'S PRODUCTS AND SERVICES
- INTENT ON LISTENING AND ABLE TO COMMUNICATE CONCISELY WHILE BEING WILLING TO ASK QUESTIONS
