Demo

House Attendant - Housekeeping (1 full-time)

MacArthur Place Hotel & Spa
Sonoma, CA Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 5/17/2025
Job Summary:
The House Attendant ensures the cleanliness of public areas, hallways, and back-of-house spaces. They support housekeeping staff by removing soiled linens, replenishing clean linens, and restocking supplies and all room attendant carts daily. They also assist with deep cleaning projects and help maintain a welcoming and sanitary hotel environment.

Key Responsibilities:
  • Cleaning & Maintenance:
House Attendants maintain public areas, including lobbies, hallways, and restrooms, by vacuuming, mopping, dusting, and emptying trash. They also handle deep cleaning projects like carpet shampooing and upholstery cleaning while ensuring back-of-house areas remain tidy and organized.

  • Guest Room Support:
They strip soiled linens from guest rooms, deliver fresh linens to housekeeping staff, and restock all room attendant carts with towels, toiletries, and cleaning supplies. They also assist with room turnovers during busy periods.

  • Stocking & Inventory:
They restock housekeeping closets with linens, towels, and amenities, monitor inventory levels, and report shortages to the supervisor. They ensure cleaning products and equipment are available and functional.

  • Team Collaboration & Support:
House Attendants coordinate and communicate with housekeeping staff, front desk, and other departments as needed to address guest needs and ensure rooms meet quality standards. They also assist in training new team members.

  • Safety & Compliance:
They follow all safety and sanitation protocols, handle cleaning chemicals properly, and adhere to hotel policies and procedures, including safety and security measures, dress code, attendance, professionalism, and conduct. They also report safety hazards, maintenance issues, and guest concerns.

Qualifications & Skills:
Some experience in housekeeping is a plus but not required. Attention to detail, teamwork, and good communication skills are essential. House Attendants must be professional, courteous, and able to manage time efficiently.

Physical Requirements & Work Environment:
This role involves frequent bending, lifting, pushing, pulling, standing and walking for long periods. Engage in repetitive tasks and movements. Exposure to cleaning chemicals is common, and flexibility to work various shifts, including weekends, late evenings, and holidays, is required. Regular interaction with guests and staff in a dynamic hospitality environment is expected, as well as adaptability to indoor and outdoor working conditions and varying temperatures.

Assist other departments and perform other duties as assigned by management.

Benefits:
MacArthur Place offers a competitive benefits package, including health, dental, and vision insurance, a 401(k) savings plan, and paid time off (vacation, sick leave, and holidays). Employees also enjoy discounts on hotel stays, dining, and spa services, along with opportunities for career growth and development within the hospitality industry.

About MacArthur Place:
Originally a historic estate, MacArthur Place has evolved into Sonoma’s premier luxury resort, featuring 69 elegantly designed rooms, farm-to-table dining, curated wine tastings, a tranquil spa, an outdoor heated pool, and a state-of-the-art fitness center. Our dedicated team is passionate about delivering unforgettable guest experiences while fostering a culture of excellence, diversity, and inclusivity.

Join Our Team!
If you are a passionate hospitality professional with the ability to provide exceptional service, we invite you to join us and become a key part of the MacArthur Place team! Click on “Apply Now” below.

Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to HR@vegasgoldenknights.com to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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