Valet Parking Attendant (1 part-time)

Summary:
The Hotel Valet Attendant delivers exceptional guest service by efficiently parking and retrieving vehicles with the utmost care and professionalism. As a key point of contact upon guest arrival and departure, the valet attendant ensures a seamless experience while upholding safety, security, and luxury service standards. Additionally, the valet attendant assists guests with luggage handling, room escorting, and various guest service needs to enhance their overall stay.

Key Responsibilities:

• Warmly greet guests with a friendly smile and professional hospitality.
• Safely park and retrieve vehicles, adhering to all traffic laws and hotel guidelines.
• Maintain an organized and efficient valet area to optimize space and ensure smooth traffic flow.
• Keep the valet area clean, hazard-free, and visually appealing for guest satisfaction.
• Load and unload luggage carts and properly tag and store luggage.
• Escort guests to their rooms and provide an overview of room features, hotel services, and amenities.
• Make deliveries to guest rooms and assist with room changes as needed.
• Support special events by directing traffic and assisting with guest needs.
• Offer accurate directions, promote hotel events and features, and stay knowledgeable about local attractions.
• Address guest inquiries and concerns promptly, escalating issues to management when necessary.
• Collaborate closely with the front office and other hotel departments to enhance the guest experience.
• Communicate effectively with team members to ensure a seamless arrival, stay, and departure process.
• Handle confidential guest information with discretion and professionalism.
• Uphold the hotel's luxury service and hospitality standards by demonstrating integrity, respect, and teamwork.
• Follow and practice sustainability guidelines.
• Follow all safety and security protocols to maintain a secure environment.
• Adhere to company policies, including punctual attendance, uniform and grooming standards, scheduled meal and rest breaks, and professional conduct.
• Perform additional duties as assigned by management to support hotel operations.

Education, Experience & Skills:

• Previous valet parking or driving experience preferred, especially in a hospitality setting.
• Valid driver’s license with a clean driving record.
• Ability to safely operate both manual and automatic transmission vehicles.
• Strong verbal and written communication skills with a guest-service approach.
• Professional demeanor, adaptability, and ability to perform in a fast-paced environment.
• Ability to handle physical tasks, including prolonged standing, walking, lifting, and assisting with luggage.
• Obtain and maintain Food & Alcohol Handler’s Certification if required upon hire.
• Reasonable accommodation will be provided in accordance with applicable laws.

Physical Requirements & Work Environment

• Requires frequent standing, walking, running, reaching, lifting, and pushing up to 50 pounds.
• Must have flexibility for alternate shifts and schedules, including evenings, weekends, and holidays.
• Primarily an outdoor role, working in various weather conditions, including heat, cold, and rain.
• Fast-paced hotel environment with frequent guest interactions, requiring excellent customer service skills and professionalism.

Benefits:

• Health, dental, and vision insurance, a 401(k) savings plan.
• Vacation, sick leave, and holidays.
• Discounts on hotel stays, dining, and spa services.
• Career growth opportunities and development within the hospitality industry.
• A supportive team that values creativity, collaboration, and passion.

Perform other duties as assigned by management.

About MacArthur Place:
Originally a historic estate, MacArthur Place has evolved into Sonoma’s premier luxury resort, featuring 69 elegantly designed rooms, farm-to-table dining, curated wine tastings, a tranquil spa, an outdoor heated pool, and a state-of-the-art fitness center. Our dedicated team is passionate about delivering unforgettable guest experiences while fostering a culture of excellence, diversity, and inclusivity.

Join Our Team!
Join our team and be a key part of creating a world-class hospitality experience! Click on “Apply" above.

Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to HR@vegasgoldenknights.com to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.