What are the responsibilities and job description for the Revenue Manager position at MacCall Management LLC?
With 30 years in the hospitality industry, MacCall Management continues to delight guests, every day, one at a time, and invites you to join our journey of growth, development, and setting the standard of what it means to be a unique, independent hotel company. 30% of our associates have a tenure of 5 years and 5% a tenure of 15 years. We foster diversity, equality, and inclusion and pride ourselves in being an employer of choice.
Our Revenue Manager manages and optimizes room rates by forecasting group and market segment profitability based on demand, historical data, and competitive influences by property and market. They draw from previous revenue management experience and company provided training to coach and lead property managers in making smart sales and marketing decisions.
We offer unique company perks and benefits such as:
- Health, Dental, and Vision benefits for Full-Time Associates
- 15% quarterly bonus potential
- Paid paternal leave
- Pay for Grades for dependents
- 401k Retirement benefits with company match
- Yearly gym reimbursement
- Tuition reimbursement and scholarship programs for associates and dependents
About the Job
- Manages and optimizes room rates by forecasting group and market segment profitability based on demand, historical data, and competitive influences by property and market.
- Has skill set to work with both independent and national brand hotels.
- Trains, coaches, and leads property and sales managers in making smart sales and marketing decisions.
- Responsible for setting and monitoring online pricing.
- Demonstrates ability to operate computer software and reporting tools, including but not limited to roomMaster, Opera, STR Report, Microsoft Office (Excel, Outlook, Word, PowerPoint).
- Creates ad-buys, promotions, and email campaigns for all properties.
- Responsible for the creation of annual marketing budgets.
- Manages and builds relationship with channel manager applications and representatives, including but not limited to TravelClick.
- Professionally cultivates collaborative relationships with property and sales managers.
- Represents and builds relationship with outside vendors and representatives.
- Adaptable to company growth in new and existing markets and must exhibit self-learning abilities.
About You
- Bachelor’s Degree in Hotel Management, Business, Finance, Economics or relevant field of work, or equivalent combination of education and work-related experience.
- CRME certification preferred, but not required.
- Must become a Certified Revenue Manager with IHG.
- Strong analytical and reasoning skills using large amounts of data, reaching solid conclusions.
- Strong intermediate or advanced skills with data analysis tools.
- Team player with excellent communication and collaboration skills.
- Ability to work independently in addition to working with various teams throughout the organization.
- 2-3 years of experience in property management preferred, but not required.
Who We Are
Crystal Inn Hotel & Suites is a unique, independent hotel group based in Salt Lake City, Utah. Operated by MacCall Management, LLC, Crystal Inn Hotel & Suites is soon to celebrate 30 years of exceptional guest service by “delighting every guest, every day, one at a time.” We believe and live our core values of SERVE. Safety, Excellence, Respect, Value, and Efficiency.
Skills
Required- Sales
- Analysis
Behaviors
Preferred- Leader: Inspires teammates to follow them
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
