What are the responsibilities and job description for the Sales Engineer position at Mach3, Cuyahoga Falls, OH?
Description
As a Sales Engineer at Mach 3 Machining, you will play a crucial role in driving our sales efforts and expanding our customer base. You will be responsible for promoting and selling our comprehensive range of machining and fabrication services to both new and existing customers. Your goal will be to exceed sales targets and contribute to the growth of our business.
ABOUT MACH 3 MACHINING:
Mach 3 Machining specializes in large-diameter machining, turning, and fabrication. We are committed to meeting our customers’ needs by staying at the forefront of manufacturing innovations. Our capabilities include CNC lathe machining, large-scale fabrication, balancing, clad welding, and more. We pride ourselves on delivering high-quality products and exceptional customer service.
KEY RESPONSIBILITIES:
1. Outside Sales Responsibilities (75%)
- Actively sell Mach 3 Machining's products and services within the assigned territory.
- Meet or exceed sales targets on a monthly, quarterly, and annual basis.
- Spend at least 50% of your time visiting existing and potential customers in person.
- Conduct virtual sales meetings via Teams or similar platforms when on-site visits are not feasible.
- Identify and attract new customers.
- Follow up on all leads and quotes from various sources.
- Stay informed about changes in the assigned territory, such as new potential customers or the loss of existing ones.
- Understand customer needs, both expressed and unexpressed, and educate them on how our products or services meet those needs.
- Attend and participate in trade shows as required.
- Perform service calls as needed.
- Resolve customer complaints and issues professionally and promptly.
- Utilize CRM and manage the sales pipeline daily.
2. Inside Sales Responsibilities (25%)
- Forecast sales for the assigned territory.
- Generate leads using all available sources.
- Make cold calls, follow up on leads, plan customer visits, and set appointments.
- Maintain a weekly quote follow-up list.
- Maintain customer relationships and document interactions.
- Understand and document reasons for lost quotes.
- Assist with inside sales calls when available.
Requirements
Education & Experience
- Ba technical field or relevant work experience.
- 3–5 years of technical/industrial sales experience (machining experience preferred).
Technical Proficiency
- Familiarity with machining principles, engineering drawings, and measuring tools (e.g., calipers, micrometers).
- Skilled in common office software: Word, Excel, PowerPoint, and CRM platforms.
Additional Requirements
- Self-motivated with strong organizational and problem-solving skills.
- Excellent interpersonal and communication abilities.
- Able to travel 3–5 nights per week, with occasional air travel and long-distance driving.
- Physical capabilities: lift up to 70 pounds, climb ladders, and sit/stand for extended hours.
- Mechanical & technical aptitude, math skills, including algebra and geometry
