Recruiting Operations Manager

Why join Mach49?

Our ventures have over 90% success rates because of our people. Our teammates consistently outperform their own personal best because they’re driven by our mission, and because we form a supportive network of super smart, friendly, execution focused pros. You'll be working with and learning from experienced entrepreneurs with superpowers in founding and building businesses, product, go-to-market, Venture Capital Investing and more. Through the work we accomplish our people become even more professionally chiseled, world-class experts in their respective fields. We’re also having a lot of fun as we help change the world for good. Still with us? Keep reading!

Who we are:

Mach49 partners with global businesses to create a pipeline and portfolio of new ventures and investments that disrupt existing markets and create new ones. We work with our clients to deliver the essential features of a successful growth engine: Venture Building, Venture Investing, Strategic Partnering, and Targeted M&A.

What makes us unique:

At Mach49, we work in a fast-paced, collaborative environment with a start-up vibe — but we also benefit from the stability and resources of an established company. We’re good at what we do and we like doing it; the success rate of our ventures is over 90% because we’re driven by our mission and supported by a network of smart, friendly, execution-focused pros.

Who we need:

Our team is energized by delivering Recruiting and other Talent related solutions to our associates in a way that enables top talent to thrive and perform at their best. We are seeking a Recruiting Operations Manager to manage our hiring systems and processes so that recruiters, hiring teams and candidates enjoy easy, and proficient experiences they would recommend to others. This includes managing the full candidate experience from initial brand awareness through to a successful hire. Responsibilities include overall management of our Applicant Tracking Systems, sourcing partnerships, job boards, scheduling interviews, and contributing to overall continuous improvement of the hiring process in close collaboration with hiring managers, recruiters, and other internal stakeholders. This role will directly support the Talent Acquisition team to serve across all areas of the business as assigned.

The Role                                            

• Manage company Applicant Tracking Systems and related processes in a way that optimizes our inclusive, diverse hiring practices and creates positive experiences at each step of the journey.
• Seek to understand hiring manager, recruiter, and candidate pain points so that you may deliver hiring services in the most enjoyable, easy, and proficient ways for all people involved.
• Coordinate interviews with Executive Assistant teams, or directly with interview panel members, and in direct collaboration with candidates to schedule interviews.
• Assist hiring managers with defining screening criteria, including validation of job Mission, Competencies, and Outcomes. Help build these components into each ATS job.
• Assist in maintaining consistency across recruiting systems and processes so that hiring outcomes are fair, and unbiased.
• Assist recruiters and hiring managers with managing and improving sourcing channels, including employment brand initiatives, outreach partners, and any other related source of talent.
• Partner with the talent acquisition team, hiring managers, and interview groups to ensure a seamless and exceptional recruiting experience for candidates.
• Support the talent acquisition team, as the point person, when navigating road blocks throughout the recruiting process, providing quick and effective solutions to keep the process running smoothly.
• Serve as primary point of contact for interview process, help managers and recruiters define interview stages, compensation ranges as approved by senior leadership and other job related recruiting criteria.
• Other duties as assigned.

Top Success Factors

• People-First, Service Oriented
• Focused on Solutions
• Builds Positive, Productive Relationships
• High Attention to Detail
• Thrives in Fast Paced, Complex Environments

Qualifications

• 2 or more years coordinating or managing complex recruiting, or similar operational systems required.
• 5 or more years of relevant Recruiting, Candidate Experience, or People Operations experience preferred.
• Demonstrated experience delivering outstanding people-facing customer services.
• Experience in professional services organizations preferred.
• Experience in early-stage organizations experiencing explosive growth (doubling or tripling in size each year) preferred.
• Must enjoy and thrive being faced with high volume, complex challenges.
• Ability to build rapport quickly and maintain productive relationships.
• Excellent written and verbal communication skills.
• Must be able to consistently apply a high attention to detail.
• Must be self-motivated and driven to achieve goals independently and collaboratively with others.
• A self-starter who is always looking to improve established processes.
• Stellar analytical and time-management skills.
• Experience with a variety of HRIS and ATS solutions; ability to quickly learn new technologies.
• Experience with Greenhouse ATS preferred.
• Physical requirements include ability to communicate effectively in written and oral forms, to listen and hear and/or read on and through electronic devices for extended periods of time.
• Ability to work effectively in a remote environment with limited supervision.
• Must be located and delivering work in the Pacific Time Zone, and able to support global teams across time zones when needed.
• Must be authorized to work within the US without company sponsorship.

We require that new hires be fully vaccinated against COVID-19, and that all associates, clients, and guests who choose to attend in-person Mach49 events provide proof of vaccination and follow local requirements and mask mandates. Working together, we can protect our global community.

Mach49 is an Equal Employment Opportunity Employer. We’re building a diverse, inclusive, empathetic community where every one of us belongs. A place — not just a workplace — that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world.