Demo

Account Director

Mach9 Digital
New York, NY Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 5/17/2025

Account Director – NYC-Based (Hybrid)

We are looking for a dynamic, strategic, and results-driven Account Director to join our growing New York-based team. This role requires a seasoned marketing professional with a deep understanding of digital marketing, digital strategy, and data-driven decision-making. The ideal candidate will be a client champion and team leader, responsible for fostering strong relationships, driving high-impact campaigns, and leading cross-functional teams toward measurable success.

To thrive in this role, you should be a natural relationship builder, a strategic thinker, and a proactive leader who can balance big-picture strategy with hands-on execution. You will oversee multiple accounts, ensuring smooth operations, profitability, and consistent delivery of high-quality, innovative marketing solutions that exceed client expectations.

Key Responsibilities

Client & Account Management

  • Serve as the primary point of contact for key clients, ensuring seamless communication, trust, and partnership.
  • Develop and execute integrated marketing strategies tailored to each client’s business goals, leveraging emerging trends and technologies.
  • Act as a strategic advisor, providing insights and recommendations that drive brand growth, customer engagement, and ROI.
  • Lead quarterly business reviews (QBRs) and strategy sessions to align on objectives, measure performance, and identify new opportunities.

Team Leadership & Collaboration

  • Oversee and mentor a team of account managers, strategists, and creatives, ensuring efficiency, collaboration, and career growth.
  • Partner with cross-functional teams (creative, media, strategy, analytics, and technology) to execute campaigns that are innovative, data-driven, and aligned with business objectives.
  • Foster a culture of accountability, problem-solving, and continuous learning, inspiring the team to push boundaries and deliver excellence.

Campaign Execution & Performance Management

  • Manage and optimize campaign performance using key analytics tools, ensuring projects are delivered on time, within budget, and at the highest quality.
  • Utilize data-driven insights to continuously refine strategies, improve KPIs, and demonstrate campaign impact.
  • Lead presentations of campaign results, insights, and next steps to clients and executive leadership.

Growth & Business Development

  • Identify opportunities for organic growth, upselling strategic services and new capabilities to existing clients.
  • Support new business pitches and proposals, leveraging your expertise to win new accounts and expand the agency’s footprint.
  • Stay ahead of industry trends, consumer behavior shifts, and marketing innovations, ensuring clients receive cutting-edge solutions.

Qualifications & Experience

  • Bachelor’s degree in marketing, communications, business, or a related field.
  • 7 years of experience in account management, preferably within a marketing, advertising, or digital agency.
  • Proven ability to manage high-profile clients and multi-million-dollar accounts across diverse industries.
  • Strong experience with integrated marketing campaigns, including digital, social, paid media, influencer marketing, and experiential activations.
  • Deep understanding of consumer insights, data analytics, and performance marketing metrics.
  • Exceptional communication, negotiation, and presentation skills with the ability to influence senior stakeholders.
  • Proficiency in project management tools (Asana, Trello, Monday.com), analytics platforms (Google Analytics, Tableau), and CRM tools (Salesforce, HubSpot).
  • Passion for branding, storytelling, and crafting impactful campaigns that drive business results.

Why Join Us?

  • Work with top-tier clients and innovative brands shaping the future of marketing.
  • Be part of a fast-paced, collaborative, and forward-thinking team.
  • Access to professional development opportunities, industry events, and training programs.
  • A flexible hybrid work environment that values work-life balance and creativity. (Work From Home: Wednesday/Friday. In Office: Mon, Tues, Thur)

If you’re a strategic leader with a passion for marketing, brand storytelling, and driving impact, we’d love to hear from you. Apply today and be a part of our award-winning team!

Job Type: Full-time

Pay: $133,138.00 - $146,038.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Project/Account Management: 7 years (Required)

Ability to Commute:

  • New York, NY 10001 (Required)

Work Location: Hybrid remote in New York, NY 10001

Salary : $133,138 - $146,038

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