What are the responsibilities and job description for the Business Operations Associate position at Mach9?
About Mach9
Mach9 is pioneering the next era of the surveying and geospatial industry. Our AI-driven platform opens up a world of possibilities for the millions of surveyors and civil engineers responsible for supporting the $3 trillion infrastructure industry. With our market-defining technology, engineers can leverage geospatial data to complete projects faster than ever before.
Our first product, Mach9 Digital Surveyor is transforming the highly-manual surveying workflows by automatically extracting features (such as signs, curbs, and utility poles, etc.) from large-scale imagery and 3D datasets—delivering results up to 96 times faster than today’s labor-intensive process. By dramatically scaling what surveyors can achieve, Mach9 empowers the industry to accelerate infrastructure development, improve decision-making, and fundamentally reshape the way we build and maintain our world.
Mach9 is backed by Quiet Capital, Y Combinator, Overmatch Ventures, Kyle Vogt (founder of Cruise), Amar Hanspal (former CEO of Autodesk), Scott Belsky (CPO of Adobe), Gokul Rajaram (former executive at DoorDash), and more.
Position Overview
We are looking for a sharp, high-agency generalist to join Mach9’s Business Operations team. In this role, you’ll work closely with the Founding BizOps Lead and gain exposure across every function of the company, including operations, finance, go-to-market, workplace, and people. You’ll learn how an AI startup operates from the inside out while playing a key role in building the internal systems that support our next phase of growth.
This is a high-impact role for someone who thrives in dynamic environments, enjoys solving complex problems, and brings a strong sense of ownership. You’ll help keep high-priority projects on track, introduce structure where it’s needed, and support the execution of critical initiatives across the business.
Key Responsibilities
Mach9 is pioneering the next era of the surveying and geospatial industry. Our AI-driven platform opens up a world of possibilities for the millions of surveyors and civil engineers responsible for supporting the $3 trillion infrastructure industry. With our market-defining technology, engineers can leverage geospatial data to complete projects faster than ever before.
Our first product, Mach9 Digital Surveyor is transforming the highly-manual surveying workflows by automatically extracting features (such as signs, curbs, and utility poles, etc.) from large-scale imagery and 3D datasets—delivering results up to 96 times faster than today’s labor-intensive process. By dramatically scaling what surveyors can achieve, Mach9 empowers the industry to accelerate infrastructure development, improve decision-making, and fundamentally reshape the way we build and maintain our world.
Mach9 is backed by Quiet Capital, Y Combinator, Overmatch Ventures, Kyle Vogt (founder of Cruise), Amar Hanspal (former CEO of Autodesk), Scott Belsky (CPO of Adobe), Gokul Rajaram (former executive at DoorDash), and more.
Position Overview
We are looking for a sharp, high-agency generalist to join Mach9’s Business Operations team. In this role, you’ll work closely with the Founding BizOps Lead and gain exposure across every function of the company, including operations, finance, go-to-market, workplace, and people. You’ll learn how an AI startup operates from the inside out while playing a key role in building the internal systems that support our next phase of growth.
This is a high-impact role for someone who thrives in dynamic environments, enjoys solving complex problems, and brings a strong sense of ownership. You’ll help keep high-priority projects on track, introduce structure where it’s needed, and support the execution of critical initiatives across the business.
Key Responsibilities
- Execution: Deliver and collaborate on high-priority projects across the company with speed and precision. Uphold our value of "getting it done right and fast" in every task you take on.
- Cross-functional support: Partner with teams across GTM/sales, finance, people, EPD, and operations to keep workstreams moving and aligned with company goals.
- Process improvement: Identify inefficiencies in internal workflows and help implement scalable systems, documentation, and tooling to support a growing team.
- Analytics and reporting: Support the development of internal dashboards, forecasting models, and reporting tools that give leadership clear visibility into performance.
- Knowledge management: Help build and maintain our internal knowledge base in Notion to drive clarity across our rapidly-scaling org.
- Special projects: Take ownership of key initiatives, including vendor coordination, CRM improvements, workplace initiatives, and board prep.
- Coordination and logistics: Support physical and operational tasks as needed, including organizing office space, walking long distances for data collection efforts, or other ad-hoc tasks.
- 1–3 years of experience in consulting, banking, tech, or an early-stage startup with exposure to multiple business functions.
- Execution and ownership: You take initiative, follow through on details, and deliver high-quality work with urgency.
- Systems thinking and judgment: You break down messy problems, design scalable solutions, and bring sound, pragmatic judgment to ambiguous situations.
- Analytical orientation: You're comfortable in spreadsheets, dashboards, and can translate data into clear insights and decisions.
- Strategic awareness: You anticipate challenges, see around corners, and have a nose for value, focusing on what will drive the most impact.
- Truth-seeking mindset: You’re intellectually honest, curious, and willing to change your mind when new information emerges.
- Communication and collaboration: You write and speak clearly, keep stakeholders aligned, and work well with people across teams and levels.
- Comfort with hands-on work: You have a low ego and believe that no job is beneath you. You are willing and able to take on physical tasks when needed, whether that’s organizing our office space, or collecting data in the field.
Salary : $3
