What are the responsibilities and job description for the CNC Field Service Technician position at Machine Craft Company?
CNC Field Service Technician
Job Type / Salary: Full Time / Salary
Location: Concord, NH
Machine Craft Company, located in Concord, NH is a multi-faceted company supporting the precision CNC industry. We strive to support our customers with the highest level of expertise and professionalism. With a wide range of capabilities from sourcing, logistics, installation, training, and maintenance. A variety of highly precise calibration equipment and tools helps provide an all-in-one option.
We are pleased to announce that with an ever-growing list of customer projects; we have opened the ability to add more technicians to our team.
MCC offers employees benefits including:
- PTO
- Holidays
- Boot reimbursement
- Company provided Uniform pants
Job Responsibilities:
As a Field Service Engineer your objective is to support our customers through all aspects of the installation, setup, and aftercare of their CNC equipment.
Responsibilities include, but are not limited to:
- Travel to customer's facility to provide installation, troubleshooting maintenance and repair support on a variety of equipment.
- Support our customers with comprehensive training to in-person as well as remotely.
- Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues.
- Ensure proper documentation regarding machine issues, repairs and installation; the Field Service Engineer will provide detailed feedback to management, distributors and customers.
- Possess and maintain an in-depth knowledge of machine tool industry, and all required information to support your role.
Job Skills/Requirements:
- Qualified candidate would have a minimum of 2 years’ experience in mechanical and electrical repair, maintenance and programming within the Machine tool industry
- Technical degree is preferred. Validated experience in the industry is acceptable.
- Excellent technical, communication, and presentation skills as well as the ability to read and interpret drawings and schematics are required.
- Strong analytical and troubleshooting skills are required.
- Experience with FANUC, Siemens, Mitsubishi, Heidenhain is preferred.
- Candidate must be able to meet the physical requirements of the job.
- Consistent travel is required.
- Candidate must pass a criminal background check and obtain security clearances.
Job Type:
- Full-time
Pay:
- $70,000.00 - $130,000.00 per year
Benefits:
- Paid time off
- Holidays
- Boot reimbursement
- Company provided Uniform pants
Schedule:
- 8-hour shift
- Monday to Friday
- Overtime
Ability to commute/relocate:
- Reliably commute or planning to relocate before starting work
Experience:
- CNC Machine Equipment Repair: 2 years (Preferred)
Willingness to travel:
- We have customer sites throughout the United States
- Some international travel is required for training.
Work Location:
- Mix of on-site and on road
Job Type: Full-time
Pay: $70,000.00 - $130,000.00 per year
Benefits:
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Work Location: Hybrid remote in Concord, NH 03301
Salary : $70,000 - $130,000