Job Details
Description
The Branch Manager directs all activities of a single store location and is responsible for P & L. In coordination with the Division Manager, establishes sales and profitability goals, manages proper fleet levels, is responsible for the effective leadership of branch employees, and drives a safety-first culture. Plans and establishes systems to control expenses at the branch location. Ensures high operations excellence standards, through equipment availability and reliability to customers 24 / 7 that supports customer service.
Essential Functions :
- Management of branch operations and personnel
- Assist with equipment demonstrations and technical support
- Sales and marketing initiatives, market share, and customer retention
- Establishes high safety standards for audits, training, and compliance with State, Federal, OSHA, and DOT regulations, drug and alcohol testing, and the safe equipment maintenance program within the branch
- Recruit, train, development, and retention of qualified Communicates job expectations and fosters a climate conducive to optimizing performance and outcomes
- Collaborate with Regional Sales Manager, and Division Sales Manager as available, to facilitate sales training as needed, promote a thorough understanding of market conditions including current customers, potential customers, and competitors for assigned territory, and design and implement sales strategies to achieve revenue goals
- Competitive pricing with existing market conditions, product quantities available, and product quality to provide customers with an affordable, yet competitively priced product
- Plans, directs, and coordinates all rental equipment operations within the branch supervised
- Fosters a customer-focused approach to sales and service
- Reviews product offering and optimizes profitable market share growth and financial performance
- Ensures accurate financial reporting and budget preparation
- Driven and results oriented; business development and KPIs to meet corporate targets
- Performs other duties as assigned
Knowledge, Skills, and Abilities :
Strong technical aptitude and understanding of construction equipment and rental industryKnowledge of principles and methods for showing, promoting, and selling products or This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systemsKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resourcesKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial dataKnowledge of machines and tools, including their designs, uses, repair, and maintenanceUses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problemsExceptional attention to detailCoaching / mentoring experience with branch personnelExcellent oral and written communication skillsFirst-class presentation skills before both small and large groupsExceptional organizational, time management, and multi-tasking skillsAbility to work with all levels of personnel within the organization and customer operationsThe ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objectsAbility to understand the implications of new information for both current and future problem-solving and decision-makingAbility to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accuratelyAbility to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variablesAbility to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timelinessAbility to read, analyze, and interpret professional journals, technical procedures, or governmental regulationsAbility to listen to and understand information and ideas presented through spoken words and sentencesEducation and Experience :
Bachelor’s degree in Business Management, Administration, or Construction Management preferredFive or more years of experience in business management and / or operational management with increasingly progressive job scope and responsibilitiesThree to five years of retail or store management experienceProficiency in MS Office, with an emphasis in Excel and Outlook, and the use of computer applicationsValid driver’s licenseSupervisory Responsibilities :
This position directs and manages the Rental Services Inside Sales staff, Yard staff and if applicable other Rental Services Management (e.g. Parts, Service, & Transportation management team). Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Travel : Up to 30% travel
Physical Requirements :
This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets,This role frequently communicates with others, must be able to exchange accurate information in these situationsThis role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machinesMust be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigueFrequently moves materials or equipment weighing up to 50 poundsConstant movement and use of limbs; this position requires good manual dexterity, coordination, and staminaAscend / descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladderBe able to safely maneuver and work underneath equipmentRoutinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect workSafety training required; PPE required outside of office / parking lot areaWork Environment :
This job is generally performed in a professional office environmentOccasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidityNoise level may be loud at timesExposure to small quantities of chemicals, steam, high-pressure water, and high speed rotating equipmentOn occasion time spent in confined spaces and highFrequently works at fast pace with unscheduled interruptions
