What are the responsibilities and job description for the Client Services Manager position at Mack & Associates, Ltd.?
Are you a natural leader with a knack for building strong relationships and ensuring exceptional customer experiences? A leading commercial real estate company in Chicago, IL, is seeking a dedicated Client Services Manager to join the dynamic team. If you’re looking for a role where you can streamline operations and provide top-notch client service, this opportunity is for you. Offering a competitive salary range of $55-$65k plus comprehensive health insurance benefits and a 401(k) plan, this position is perfect for someone ready to make a significant impact.
Responsibilities of the Client Services Manager :
- Deliver outstanding service and ensure every client interaction is positive and professional.
- Foster strong, lasting connections with clients, becoming a trusted advisor and point of contact.
- Assist in the smooth operation of property management tasks, ensuring efficiency and excellence.
- Guide new clients through the onboarding process, ensuring a seamless transition.
- Process invoices, prepare monthly reports, and oversee budgets, expenses, and contracts to ensure accuracy.
- Handle portal communications efficiently, responding to inquiries promptly and professionally.
- Ensure accurate and timely accounting of all monthly rent payments.
Requirements of the Client Services Manager :
Salary : $55,000 - $65,000
