What are the responsibilities and job description for the Courtesy Clerk - Part Time position at Mackenthun's Fine Foods - Waconia?
Description
Job Summary
Responsible for assisting customers by efficiently bagging their groceries and ensuring items are properly packed for safe transport. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Properly bag groceries, ensuring that items are organized, secure, and packed with care.
- Handle fragile items (e.g., eggs, glass containers) with special care to prevent damage.
- Ensure that bags are evenly packed, keeping weight distribution in mind.
- Maintain cleanliness and organization of the bagging area.
- Assist with restocking or organizing grocery shelves during slower periods.
- Follow store policies and procedures for safety and efficiency.
- Ensure the proper use of bagging materials (e.g., paper, plastic, reusable bags).
- Provide support to cashiers by bagging groceries promptly to maintain a smooth checkout process.
- Assist in other tasks as needed by management, including retrieving carts, garbage, cleaning stores including bathrooms or helping with customer inquiries.
Requirements
Qualifications
Education & Experience
- Must be 14 years of age or older
- Must be at least 16 years old to work past 7 PM, during the school year.
Skills & Competencies
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Ability to stand for long periods and perform physical tasks, such as lifting or bending.
Desirable Qualifications
- Previous experience in a customer-facing role, such as cashier or courtesy clerk, preferred but not required.
- Excellent customer service skills, with a friendly and approachable demeanor.
- Strong communication skills, able to interact clearly and politely with customers and team members.
- Attention to detail when bagging groceries, ensuring items are properly handled and organized.
- Ability to perform physical tasks, such as lifting, carrying, and pushing carts, and standing for extended periods.
- Ability to maintain a positive attitude, even during busy periods, ensuring a pleasant experience for customers.
- Reliability and punctuality, with flexibility to work various shifts, including evenings, weekends, and holidays.
- Strong work ethic and willingness to go above and beyond for customers.
- Ability to assist customers with loading groceries into their carts, providing a final positive impression.
- Organizational skills for maintaining a tidy and well-stocked checkout area, and keeping the cart area clean and organized.
- Positive attitude and professionalism, representing the store’s values and providing a great final impression for customers.
Working Conditions and Physical Demands
- This position may require working evenings, weekends, and holidays based on the needs of the business.
- Occasional lifting up to 25 pounds
Benefits Summary
Part Time: Earned Safe & Sick Time. Shift differentials for working Sundays & Holidays. All our employees also receive a 10% discount at all locations.
Salary : $11 - $15