What are the responsibilities and job description for the Retail Team Member position at Mackenthun's Fine Foods?
Customer Service Representative Job Summary: Mackenthun's Fine Foods is seeking a Customer Service Representative to provide exceptional customer experiences. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and promoting our products and services.
">Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Promote our products and services to customers, identifying opportunities to upsell and cross-sell
- Process customer transactions accurately and efficiently
- Work collaboratively with other team members to achieve sales goals and improve customer satisfaction
Requirements:
- Positive attitude and strong communication skills
- Ability to work independently and as part of a team
- Basic math skills and accuracy with handling cash and credit transactions
- Availability to work flexible hours, including evenings and weekends
