Regional Director of Operations

Mackenzie Stuart is partnered with a high-growth Ophthalmology group that are seeking a Regional Director of Operations. This will cover multiple practices across Western New York and Pennsylvania.

OUR EXPECTATIONS OF YOU

• Drive year over year revenue and profit growth for all assigned locations
• Partner with office managers and provide strategic and operational leadership on matters including daily leadership, HR issues, training, compliance, office equipment, patient flow and provider schedules
• Responsible for the development and oversight of budget planning and forecasting
• Review, analyze, and report on practice performance metrics and KPI’s
• Partner with various teams to hire, train and develop clinic staff
• Partner with HR and senior leadership on provider hiring and clinic acquisition
• Motivate and lead the clinic teams and hold them accountable for results
• Proactively identify potential gaps and inefficiencies within the clinics and drive solutions and change management
• Provide guidance through field visits, regular meetings, and performance review process
• Establish relationships and collaborate with corporate departments (HR, Marketing, Finance, I.T., etc..)

WHAT YOU'LL NEED TO SUCCEED

• You have 10 years of working experience, 5 of those managing a multi-site healthcare practice
• Proven ability to manage multiple work streams and priorities
• Demonstrated strong analytical ability and ability to draw valid conclusions from data
• You’re a strategic planner and a master multi-tasker
• You have experience managing remote teams
• You’re a developer of staff and enjoy coaching and mentoring and identifying future leaders
• You’re an effective team builder and problem solver
• Understanding of HIPAA, ADA, OSHA and other regulations
• Ability to travel frequently
• Knowledge of ophthalmology a plus