What are the responsibilities and job description for the Service Associate (Full Time) position at Mackey's?
Description
Position: Service Associate
Schedule: Full Time, 40 hours available
Age Requirements: Must be 18 years or older
Mackey’s Opportunity:
If you are a self-motivated individual with a passion for helping
people this could be the unique career opportunity you’ve been looking for.
Be a part of a team that works hard to build a better business for our employees and our customers.
Providing phenomenal customer service is the key element to Mackey’s success.
Mackey’s customers depend on us to support the place that means the most to them,
their home.
As a service associate you will focus on providing the best customer experience
possible, partnering with multiple teammates to display, merchandise, stock, receive,
and maintain the best retail environment possible. It’s the collaboration and teamwork of
the entire staff that our customers have relied on since 1968.
We're a small business with big dreams and we are looking for people who want to join
us on this mission...because Mackey's Grows.
Work environment:
Mackey’s is a fast paced retail environment that involves
continuous interaction with customers, team members, and the ongoing evolution of the
store. Responsibilities require active movements that include reaching, bending, and
lifting. Product weights range from 5 – 60 lbs., with occasional variances due to product
condition. Seasonality of the business and corresponding product offerings involves the
exposure to varying temperatures and allergens. Environment requires spending a
prolonged period of time on her or his feet, standing or walking, continuously between
breaks.
Requirements
What abilities I must have:
- Problem solver who is able to resourcefully overcome challenges.
- Leadership qualities such as leading by example and supporting the success of team members.
- Exhibit organization and prioritization skills to complete deliverables within deadlines while managing intermittent requests and interruptions.
- Recognize and seek opportunities to learn more about products and processes to enhance Mackey’s customer experience.
- Properly handle, maintain, and store merchandise to ensure product integrity and safety for customers and team members.
- Proficient in Windows based software including Microsoft Office (Excel, Word, and PowerPoint)
- Maintain teamwork and diversity awareness by having an inclusive approach to working with customers and team members.
What will make me a standout candidate:
- Customer service, cashier, accounting office and/or service desk experience, particularly in a retail setting
- Write and speak clearly, concisely and with tact in a variety of settings using effective communication skills; demonstrating empathy and respect for others at all times
- Experience leading a team or project.
- Experience working in a bank or accounting firm
- Experience handling large sums of cash or other tender
Age Requirements: Must be 18 years or older
Other notes and requirements: Willing to comply with pre-employment screening, which may include but not limited to, drug testing, reference verification and background check.
Application: Submit your resume in person (preferred) or via email. If you have any questions regarding the application, position, or hiring process, please feel free to email us directly.
