What are the responsibilities and job description for the Processor- Referral Team- Foreclosure position at Mackie Wolf Zientz Mann Career Center?
TITLE: Processor - Referral CLASSIFICATION: FT / Regular / Hourly / Non-Exempt
DEPARTMENT: Foreclosure
WORK LOCATION and HOURS: - Monday – Friday, 8: 00 AM to 5:00 PM
Due to the nature and responsibilities of this position it is imperative that the individual in this position be available to work during the firm’s office hours. The individual schedule will be determined by the department manager based on business needs. Reliability is critical.
PRIMARY RESPONSIBILITY:
Accurate and timely entry of data in the firm’s case management system; Correspond with debtors and firm clients through telephone and written communication; Respond to client inquiries and provide counseling to clients regarding setup of foreclosure, eviction and bankruptcy referrals; Access client websites to request documents, upload documents and update the client’s website with accurate information regarding status of case setup of foreclosure, eviction and bankruptcy referrals.
SECONDARY RESPONSIBILITY:
Serve as a backup to other team members in the non-judicial foreclosure, judicial foreclosure and eviction processes; Assist with special projects as they become available.
