What are the responsibilities and job description for the Customer Service Representative position at MacNeil Automotive Prod?

Retail Sales Customer Service Representative - Broomfield, Colorado

WeatherTech Direct is seeking well-qualified Retail Sales Customer Service Representative to ensure the overall satisfaction of customers in our Broomfield, Colorado factory store Our Customer Service Representatives provide exceptional customer support and product knowledge to our customers via in person, phone, and email interactions / correspondence.

This is a great opportunity to join our growing company

Hourly rates starting from $21 / hour with the ability to earn up to $50,000 plus per year through a combination of an hourly rate and earned commission!
Employees who demonstrate excellent performance, attitude, and punctuality have the potential to earn end of year bonuses and pay increases!

As a Retail Sales Customer Service Representative, you will

Deliver world-class customer service in our factory showroom

Communicate with customers via telephone and email to process customer orders, exchanges, and returns according to established department policies and procedures

Use sales skills to recommend and upsell products to customers by collecting customer information and analyzing customer needs

Provide timely feedback to management regarding service failures or customer concerns

Work a varied schedule consisting of day, evening, night, weekend, and holiday hours

Perform other duties as assigned

Qualified Candidates will

Have at least 3-5 years of experience in a telephone-based customer service or retail sales environment

Be fluent in English with clear and concise verbal and written communication skills in order to deliver effective and pleasant customer service via telephone and email

Possess listening skills to fully comprehend customer needs

Possess excellent typing, spelling, and grammar skills

Have great attendance and punctuality

Be an excellent performer; deliver high-quality results consistently

Demonstrate a high level of professionalism and a positive attitude

Be authorized to work in the United States

Why you'll love working at WeatherTech Direct

WeatherTech Direct is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and a clean and safe workspace. Employees are offered an array of perks including :

Outstanding BlueCross BlueShield PPO medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance

401(k) with employer matching

Paid vacation, holidays, and sick time

Salary : $50,000

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Customer Service Representative

What are the responsibilities and job description for the Customer Service Representative position at MacNeil Automotive Prod?

What is the career path for a Customer Service Representative?

Job openings at MacNeil Automotive Prod

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