What are the responsibilities and job description for the Career Specialist position at Macomb Community College?
Job Function
Provide support for employers and students accessing Career Services resources.
Job Responsibilities
- Promote Macomb Community College Career Services to a diverse group of constituencies.
- Assist students in the job search and advise them on procedures for obtaining employment.
- Manage documents in MacombCareerLink and provide necessary feedback to clients.
- Research and recommend current job search materials.
- Conduct practice interviews for students and alumni.
- Respond to incoming phone calls from students, alumni and employers related to job search and employment requests.
- Recommend resources needed to provide quality services to clients.
- Provide excellent internal and external customer service.
- Review student and employer profiles, job postings and other relevant employment information in MacombCareerLink and make decisions to deny or approve.
- Review employer job postings to ensure quality experiences for students and alumni.
- Coach employers on strategies for connecting with job applicants.
- Create, update and conduct career workshops for students and alumni.
- Present in classrooms and at events about Career Services resources
- Support faculty classroom assignments relative to job search preparedness.
- Provide feedback on Client Relationship Management (CRM) systems and processes.
- Participate in college events representing Career Services staff and service providers.
- Participate in internal committees as appropriate.
- Support Manager, Career Services Coordinators with event planning, website and social media activities, resource development, grant activities, marketing and outreach initiatives.
- Meet established goals and objectives as provided by the Director.
- Participate in professional development opportunities as assigned to enhance job skills.
- Perform other duties as assigned.
Education
Associates degree in a related field of study and Facilitated Career Development (FCD) certificate or agreement to complete certification upon 6 months of hire required. Or a Bachelor’s degree in Human Resource Development, Communications, Business Administration or related field and Facilitated Career Development (FCD) certificate preferred.
Qualifications
Three years of customer service or office experience required, including Career Services experience or comparable experience in a business setting. Experience with resume writing and interview skill development.
