What are the responsibilities and job description for the Medical Receptionist position at Macomb Medical Clinic P.C?
Overview
We are seeking a dedicated and organized Switchboard Operator / Medical Receptionist to join our healthcare team. The ideal candidate will play a critical role in ensuring smooth operations within our medical office. This position requires excellent customer service skills, attention to detail, and familiarity with medical office procedures.
Duties
- Rapidly and accurately operates a telephone switchboard and managing incoming calls using phone systems, addressing inquiries, and directing calls as necessary.
- Schedule patient appointments efficiently while maintaining the clinic's calendar.
- Assist with medical administrative support tasks, including filing and maintaining patient records.
- Process patient information using various systems, ensuring confidentiality and compliance with regulations.
- Handle billing inquiries and assist patients with payment processes.
- Collaborate with healthcare providers to ensure seamless patient care.
Qualifications
- Previous experience in a medical office setting is preferred.
- Proficiency in documentation review and familiarity with medical terminology.
- STRONG customer service skills with the ability to communicate effectively with patients and staff.
- Experience with 10 key typing for efficient data entry.
- Ability to work well under pressure while managing multiple tasks simultaneously.
- Familiarity with clinic operations and phone systems is advantageous.
- A high school diploma or equivalent is required.
Join our team as a Switchboard Operator/Medical Receptionist where you can make a positive impact on patient experiences while supporting the essential functions of our healthcare facility.
Job Type: Full-time
Pay: $16.13 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to Commute:
- Sterling Heights, MI 48310 (Required)
Work Location: In person
Salary : $16 - $18