What are the responsibilities and job description for the Medical Assistant & Front Desk position at Macomb Medical Pediatrics?
Qualifications :
Minimum of Two years experience.
Duties / Responsibilities :
Patient Care : Assisting pediatricians with patient examinations, including measuring vital signs, height, and weight of children, and recording medical histories.
Administering Treatments : Administering medications, vaccines, and other treatments as directed by physicians.
Lab Work : Collecting and preparing laboratory specimens, performing basic laboratory tests and ensuring accurate documentation of results.
Assisting Procedures : Assisting with medical procedures, maintaining sterile techniques and ensuring patient comfort and safety.
Documentation : EPIC, Electronic health record, electronic billing, scheduling, and Microsoft Excel, competency is required for this job
Communication : Communicating with patients and their families regarding appointment scheduling, test results, and follow-up care instructions.
Office Support : Performing administrative tasks such as answering phones, and handling insurance forms and billing.
Scheduling : Managing appointments, including new patient intake, follow-up visits, and scheduling procedures or tests as directed by physicians.
Communication : Serving as a liaison between patients, families, and medical staff, conveying information about appointments, test results, and general inquiries.
Communication Skills : Clear verbal and written communication is essential when interacting with patients and their families, as well as with medical staff.
Organization : Managing appointments and administrative tasks requires strong organizational skills to maintain efficiency.
Empathy and Patience : Dealing with young patients and concerned parents demands empathy, understanding, and the ability to remain calm under pressure.
Medical Office Experience : Familiarity with medical terminology, patient scheduling software, and basic medical office procedures is often preferred.
Teamwork : Collaborating effectively with nurses, doctors, and other staff members to ensure smooth clinic operations.
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