Demo

Medicaid Specialist / Collections Specialist

Macon Rehabilitation and Healthcare
Macon, GA Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 3/21/2025

General Purpose:

The Medicaid Specialist acts as a liaison between patients, skilled nursing facility, and government agencies, ensuring that residents receive the benefits they are entitled to and that applications are processed efficiently and accurately.

Essential Job Functions:

This facility expects their employees to promote an atmosphere of teamwork with other employees, hospitality, and comfort for its residents. Therefore, the following list of duties is not all-inclusive:

  • Prepare and submit reports on a timely basis as required and directed by Business Office manager, Administrator, this company and governmental agencies.
  • Secures documentation for Medicaid/MSP new applications and renewal applications if needed for members’ attention to detail by adhering to state requirements and securing supporting documentation.
  • Collaborates with government offices to accurately complete the application and recertifi- cation process.
  • Meets daily, weekly, and monthly production goals. Must also meet quality standards by en- suring proper phone etiquette and adherence to scripts, state regulations, HIPAA compli- ance, meet ongoing corporate compliance standards, and make accurate and descriptive documentation.
  • Review financial statements, check personal information, and analyze eligibility requirements.
  • Contact Medicaid with problems of recertification and budget determinations.
  • Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
  • Bill Medicaid claims weekly.
  • Responsible for weekly Medicaid billings along with timely follow-up with intermediaries on delinquent payments.
  • Monitor and manage the accounts receivable collection process.
  • Pursue past due accounts persistently and maintain proper back-up documentation
  • Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
  • Verify that resident trust is accurately recorded.
  • Provide statistics to audit and reimbursement for year-end • processing.
  • Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for Patient Trust Fund daily.
  • Participate in the resident admission process by providing explanations of the facility’s rates, billing cycle and payment terms, including collecting the first month’s advance payment upon admission.

Other Duties:


  • Attend in-service education programs in order to meet facility educational requirements.
  • Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
  • Maintain confidentiality of resident and facility records/information.
  • Protect residents from neglect, mistreatment, and abuse.
  • Others as directed by the supervisor or administrator.

Minimum Qualifications:


  • Business Degree or experience in health care facility; office management preferred.
  • Organized and detailed in work performance.
  • Good communication skills with excellent self-discipline and patience.
  • Genuine caring for and interest in elderly and disabled people in a nursing facility.
  • Comply with the Residents’ Rights and Facility Policies and Procedures.
  • Perform work tasks within the physical demand requirements as outlined below.
  • Perform Essential Duties as outlined above.

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