What are the responsibilities and job description for the Front Office Assistant - Medical/Behavioral Health position at Macoupin County Public Health Department?
Office Assistant is responsible for scheduling patients, greeting patients/visitors, ensuring information is obtained and entering all relevant data into EHR. Office Assistant will provide optimum attention to the needs and concerns of our patients/visitors at all times. Good skills at being attentive to the needs of patients/visitors and co-workers.
Obtains necessary information and completed forms to complete an accurate registration process for all patients being seen in the clinic.
Verifies all information obtained is complete and accurate.
Enters information into the Practice Management system, to ensure that patients are registered appropriately, and billing can be completed in a correct and timely manner.
Communicates timely and accurately with all Provider and support staff to help direct patients to their rooms or operatories to be seen.
Answers phones appropriately, timely and provides necessary information and/or obtains necessary information. Returns calls in an appropriate manner.
Schedules appointments as needed for patients.
Flexible when needed when scheduling changes occur.
Maintains a daily deposit bag and balances it daily.
Monitors equipment and takes necessary steps to get repairs made when needed.
Monitors supplies and takes necessary steps to replenish as needed.
Maintains manuals as needed.
Communicates necessary information with other staff as needed.
Performs other duties as assigned consistent with those outlined above.
Assist providers with procedures as needed.
Provide education to patients regarding Health Center policies and procedures.
Front Office Assistant is required to know and understand all State and Government required measures. Front Office Assistant will assist in making sure that all measures are met and will document their part during the registration process.
Must be up-to-date on all immunizations and vaccinations.
Other duties as assigned
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Expected hours: 37.5 per week
Benefits:
- Bereavement leave
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Holidays
- Monday to Friday
- No weekends
Work Location: In person
Salary : $16 - $17
