What are the responsibilities and job description for the Entry-Level Audio/Visual Technician - AV Technician {Field Representative, MS Onsite Technical Suppo position at Macpower Digital Assets Edge Private Limited?
Job Summary:
- Dress Code: Business casual with comfortable shoes for walking.
- Proof of vaccination is not required but may be requested prior to working onsite.
This position is for an entry-level Audio/Visual (AV) Technician. Responsibilities include:
- Taking inventory of supplies and equipment within conference rooms.
- Assisting with AV events.
- Changing projector lamps.
- Data entry.
- Acting as a first responder for basic repairs and troubleshooting.
- Providing customer service.
We are looking for candidates with at least two years of experience in Audio/Visual support, including assistance with connections, troubleshooting, and repair.
Additional Information:
Additional Information:
- Free parking available.
- Enter the complex and check in with the guard at the booth.
Qualifications (Education, Experience, and Certifications)
Typically Required:
Typically Required:
- High school diploma, GED, or 1–2 years of experience in a related field.
- Some related copy job experience preferred.
- May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy.
Knowledge, Skills, and Abilities
- Excellent customer service skills.
- Proficiency with PCs.
- Strong organizational and prioritization skills.
- Basic mathematical and filing skills.
- Ability to operate office machines and technical equipment.
Working Conditions, Mental and Physical Demands
- Typically, an office environment with adequate lighting, ventilation, and a normal range of temperature and noise.
- Diverse work assignments requiring comprehension and application of complex material, data, and instructions.
- Some physical effort required, including long periods of standing, walking, bending, reaching, and stretching.
- Lifting or moving items weighing up to 50–55 lbs. and pushing or pulling machines on wheels (up to 700 lbs.) for repairs.
- Walking between buildings may be necessary.
- Moderate dexterity required for tasks such as operating a calculator, keyboard, hand tools, and performing fine motor tasks.
Responsibilities
- Provide consistent, high-quality food and beverage setup/service for clients, ensuring smooth conference and event services.
- Set up and break down conference rooms according to event orders, maintaining cleanliness of kitchens, equipment, and meeting rooms.
- Assemble and arrange conference equipment as required for events.
- Assist with office maintenance, including trash removal, cleaning, ordering, and restocking kitchens and supply areas.
- Perform general clerical duties such as reception, copying, mail services, shipping and receiving, and handling incoming/outgoing mail.
- Report directly to the Site Manager or Assistant Site Manager, depending on site configuration.
Additional Duties:
- Ensure excellent and professional client service at all times.
- Lead and coordinate meeting rooms and events.
- Train team members on responsibilities and tasks.
- Manage conference/hospitality calendar and greet clients and guests.
- Set up and break down conference rooms, including tables, chairs, podiums, and divider walls.
- Handle catered food setup, including plates, utensils, napkins, and beverages.
- Follow hygienic food and beverage handling procedures.
- Clean kitchen and function areas as directed.
- Conduct conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds).
- Set up and assemble flip charts, whiteboards, and cork boards.
- Maintain kitchens, including cleaning coffee machines, refrigerators, microwaves, and ice machines.
- Load and unload dishwashers as needed.
- Order and track inventory for supplies, food, and beverages.
- Perform occasional cleaning duties such as trash removal, dusting, restocking restrooms, sweeping, mopping, vacuuming, and window washing.
- Assist with general office tasks such as distributing office supplies, packages, and fax transmissions.
- Perform other duties as assigned.
Salary : $20