Field Service Technician - Western MN/Eastern Dakotas

Job Description

Job Description

We believe that our greatest asset is our people. We take pride in fostering a supportive and inclusive work environment where every individual is valued, respected, and empowered to reach their full potential. At MacQueen, you'll join a team of dedicated professionals who are passionate about making a difference and achieving shared success.

Our customers are at the heart of everything we do. We are committed to understanding their needs, exceeding their expectations, and building lasting relationships based on trust and reliability. With a customer-centric approach, we strive to deliver exceptional experiences and solutions that drive value and satisfaction .

We are dedicated to delivering best-in-class products and services that set industry standards and exceed market demands. Through strategic partnerships and collaborations, we leverage our expertise and resources to drive mutual success and create opportunities for growth and innovation.

We believe in fostering a culture where Integrity, Innovation, Excellence, and Insight are not just our values but guiding principles that drive our success and unify us as One Team MacQueen.

We conduct business with honesty, transparency, and ethical conduct, earning the trust and respect of our stakeholders. We foster a culture of innovation, encouraging creative thinking and continuous improvement to drive progress and stay ahead of the curve. Our commitment to excellence drives us to consistently deliver high-quality results and exceed expectations. With insight and strategic foresight, we anticipate market trends, identify opportunities, and navigate challenges with agility and resilience.

Join the MacQueen team as a Field Technician, where you'll travel to customer sites to inspect, maintain, and repair a wide range of heavy equipment. In this hands-on role, you'll diagnose and troubleshoot issues, perform essential repairs, and maintain detailed service records. You'll collaborate with the Service Manager to schedule field calls, build expertise on dealer-supported products, and uphold safety standards. With a commitment to providing excellent customer service, you'll act as a company ambassador and seek new business opportunities. This position requires flexibility for overnight travel and a passion for delivering top-tier service in the field. The ideal candidate will live close to the western border of Minnesota and the Dakotas to allow ample time for travel between all three.

Essential Qualifications :

• Minimum 3 years working in a full-time technician / mechanic role on heavy duty chassis.
• Valid driver’s license with acceptable driving record
• Hydraulic, pneumatic, and electrical experience
• Welding / cutting torch experience
• Excellent skills in communication, interpersonal, organizational and attention to detail
• Working usage of MS Office Suite and the ability to learn new technologies quickly.
• This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement.

Desirable Qualifications :

ADA Requirements :

20 lbs frequently

Salary : $25-40 / hr

Featured benefits :

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen Equipment will reasonably accommodate the known disabilities of qualified disabled individuals.

MacQueen Equipment is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates who receive a job offer must successfully pass both a criminal background check and a drug test after employment can be finalized.

Salary : $25 - $40