What are the responsibilities and job description for the Service Coordinator position at MacQueen Equipment LLC?
Job Description
Job Description
Job Summary : Responsible for scheduling, directing, and monitoring service work for the department location.
Essential Duties :
- Effectively coordinates WIP daily to meet department goals through prioritization of work and appropriate scheduling of resources.
- Communicates with customers, coordinators, and sales reps daily regarding scheduling, quoting, and repairing of equipment
- Quote all service work to be performed in CDK, unless previously quoted by the service Mgr or an approved Sales Rep and approved by customer
- Reviews technical bulletins, product improvement programs and other campaigns to identify affected repairs and assists Technicians in finding service.
- Other duties as assigned
Essential Qualifications :
ADA Requirements :
20 lbs frequently
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen Equipment will reasonably accommodate the known disabilities of qualified disabled individuals.
MacQueen Equipment is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates to whom an offer is made will be required to pass a criminal background check and drug test.
