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Emergency Equipment Service Specialist

MacQueen
Grand Rapids, MI Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 3/13/2025
Job Details

Description

We believe that our greatest asset is our people. We take pride in fostering a supportive and inclusive work environment where every individual is valued, respected, and empowered to reach their full potential. At MacQueen, you'll join a team of dedicated professionals who are passionate about making a difference and achieving shared success.

Our customers are at the heart of everything we do. We are committed to understanding their needs, exceeding their expectations, and building lasting relationships based on trust and reliability. With a customer-centric approach, we strive to deliver exceptional experiences and solutions that drive value and satisfaction.

We are dedicated to delivering best-in-class products and services that set industry standards and exceed market demands. Through strategic partnerships and collaborations, we leverage our expertise and resources to drive mutual success and create opportunities for growth and innovation.

We believe in fostering a culture where Integrity, Innovation, Excellence, and Insight are not just our values but guiding principles that drive our success and unify us as One Team MacQueen.

We conduct business with honesty, transparency, and ethical conduct, earning the trust and respect of our stakeholders. We foster a culture of innovation, encouraging creative thinking and continuous improvement to drive progress and stay ahead of the curve. Our commitment to excellence drives us to consistently deliver high-quality results and exceed expectations. With insight and strategic foresight, we anticipate market trends, identify opportunities, and navigate challenges with agility and resilience.

Job Summary: Responsible for ensuring accurate inspection, testing, fitting, troubleshooting, diagnostics, and repairs for and at fire departments.

Essential Duties

  • Review service documents and product improvement and support programs and serve as the primary point of contact when technical support or intervention is needed.
  • Performs Annual Extrication Tool and Pump Preventative Maintenance and Repairs.
  • Performs Annual Preventative Maintenance and Repairs on Breathing Air Compressors.
  • Performs Annual SCBA Flowtest Certification and Repairs.
  • Other duties as assigned.

Essential Qualifications

  • 2 years direct experience or 5 years industry experience in a related industry
  • Valid Driver’s License with acceptable driving record.
  • Excellent skills in communication, interpersonal, organizational and attention to detail.
  • Proficient usage of MS Office Suite and the ability to learn new technologies quickly.
  • This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement.

ADA Requirements

  • Stand, walk, bend, squat, twist, reach or otherwise move frequently
  • Occasional repetitive motion and grasping
  • Occasional climbing to reach areas on equipment or racks.
  • Lift, move or otherwise transfer up to 50 lbs occasionally, >20 lbs frequently.
  • Typically sits, grasp items and performs keyboarding for occasional operation of a computer
  • Exposure to typical machine shop physical hazards which may require respiratory protection
  • Frequent travel within assigned territory

This job description intends to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen will reasonably accommodate the known disabilities of qualified disabled individuals.

MacQueen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates who receive a job offer must successfully pass both a criminal background check and a drug test before employment can be finalized.

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Team Player

: Works well as a member of a group

Enthusiastic

: Shows intense and eager enjoyment and interest

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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