What are the responsibilities and job description for the Customer Service Expert Wanted position at Macys?
Key Responsibilities
As a Retail Sales Associate at Macys, your key responsibilities will include:
- Providing exceptional customer service, responding to customer inquiries, and resolving any issues or concerns in a timely and professional manner.
- Maintaining a thorough knowledge of our products, including features, benefits, and pricing, to offer expert advice and recommendations to customers.
- Collaborating with colleagues to achieve sales goals, meet recovery standards, and maintain a well-organized and visually appealing sales floor.
- Fostering a culture of acceptance and respect, ensuring all customers feel welcome and valued in our stores.
What We Offer:
- A dynamic and inclusive work environment, where every employee feels valued and empowered to succeed.
- A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Competitive salary and performance-based incentives, recognizing individual contributions to the company's success.
